Mosaic at Home Coordinator

Mosaic•Forest City, IA

1d•Hybrid

About The Position

Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.

Requirements

A Bachelor’s degree is preferred with a minimum of two years of related work experience is required.
Valid Driver's license in good standing.
Strong communication and relationship-building skills.
Experience in behavior management and knowledge of regulations.
Excellent planning and problem-solving skills.
Computer proficiency.

Nice To Haves

Previous experience working with people with intellectual disabilities is a plus.

Responsibilities

Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.