Mortgage Specialist

Manulife•Waterloo, ON

2d•Remote

About The Position

Manulife Bank is seeking a Mortgage Specialist for their Western Ontario team. This is a work-from-home opportunity responsible for selling Manulife Bank financial solutions directly to clients and in collaboration with financial advisors within a specified territory. The ideal candidate is a consultative and engaging ambassador for the bank's products, possessing strong banking knowledge and a customer-focused approach to help clients achieve their financial goals.

Requirements

Proven track record of high performance within a busy sales environment
High energy and self-motivation combined with a positive attitude
Solid underwriting experience with residential mortgages (3-5 years)
5 or more years of financial services experience is preferred, or in a sales/service capacity

Nice To Haves

Proven consultative sales capability – including establishing a relationship with the client, conducting needs analysis and presenting solutions with strong closing and servicing skills
Aptitude for learning and using technology for business purposes
Outstanding oral and written communication skills to translate complex technical issues and business definitions into concepts and procedures readily understood and accessible to a general audience
Analytical and decision-making skills with an ability to calmly prioritize a variety of deadlines
Effective change management and organizational skills in order to manage fluctuating workloads
Excellent customer and relationship management skills
Highly developed influencing and negotiation skills

Responsibilities

Sell and promote Manulife One, Manulife Bank Select and associated lending solutions based on robust conversations focused on understanding client needs and goals
Develop a consumer client base to facilitate the direct sale of lending solutions
Ensure efficient and flawless delivery to the client, and ensure flow of business is directed to the appropriate servicing unit
Act as a conduit for feedback from the field by identifying ideas for improving existing products and services and new product opportunities
Partner with Business Development Managers and other banking specialists to build advisor interest in Manulife Bank's debt management and deposit solutions

Benefits

Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability insurance
Long-term disability insurance
Life insurance
AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
Financial education and counseling resources
Generous paid time off program (in Canada) includes holidays, vacation, personal, and sick days
Full range of statutory leaves of absence