Mortgage Servicing Specialist
Stifel•Saint Louis, MO
About The Position
The Mortgage Servicing Specialist is responsible for handling all duties related to the servicing of mortgage loans. This position works with clients to compile and verify all required loan documentation in order to properly setup and maintain mortgage loans.
Requirements
- Understand and comply with mortgage industry regulations.
- Basic knowledge of mortgage servicing.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Minimum Required: High School Diploma or equivalent
- Minimum Required: 1-2 years' related experience
- Minimum Required: None
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
- Act as a liaison between the Bank and Stifel servicing companies.
- Assist clients with insurance and tax escrows.
- Work with clients to complete loan payoffs.
- Answer servicing questions for clients, Financial Advisors, and other Stifel team members.
- Submit documentation to servicing companies for paid in full mortgages.
- Assist clients with the processing of auto draft authorizations.
Benefits
- comprehensive benefits package to include health, dental and vision care
- 401k
- wellness initiatives
- life insurance
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
