Mortgage Servicing Property Preservation Specialist

AD Mortgage • Troy, MI

5d • $65,000 - $85,000 • Onsite

About The Position

The Mortgage Servicing Property Preservation Specialist is responsible for managing and overseeing the maintenance, inspection, and preservation of properties within a mortgage servicing portfolio—primarily defaulted, delinquent, or foreclosed assets. This role ensures properties are secured, maintained to investor and regulatory standards, and protected against deterioration or loss in value.

Requirements

• High school diploma or equivalent required
• 2+ years of experience in mortgage servicing, property preservation, default servicing, or a related field
• Knowledge of investor guidelines (FHA, VA, GSEs) and property preservation standards
• Strong attention to detail and ability to analyze reports and photographic evidence
• Experience working with vendor management systems and servicing platforms
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Excellent organizational and time management skills
• Strong written and verbal communication abilities

Nice To Haves

• Associate or bachelor’s degree preferred
• Experience with inspection and preservation tools such as VendorScape, MCS, Safeguard, or similar platforms
• Understanding of foreclosure timelines and processes
• Ability to manage multiple priorities in a fast-paced environment
• Problem-solving mindset with a focus on cost control and compliance

Responsibilities

• Coordinate and monitor property preservation activities including inspections, securing, winterization, repairs, and maintenance
• Review vendor reports, photos, and invoices for accuracy, quality, and compliance with guidelines
• Ensure adherence to investor, insurer, and regulatory requirements (e.g., FHA, VA, Fannie Mae, Freddie Mac)
• Manage timelines and service level agreements (SLAs) to prevent curtailments or penalties
• Communicate with field service vendors to issue work orders, resolve deficiencies, and ensure timely completion of tasks
• Audit property condition reports and preservation actions to ensure cost-effectiveness and necessity
• Track and approve expenses within allowable limits and escalate exceptions as needed
• Maintain accurate records and documentation in servicing systems
• Identify risks related to property condition, code violations, or hazards and initiate corrective actions
• Collaborate with internal departments such as foreclosure, REO, claims, and compliance teams

Benefits

• PTO
• sick days
• paid volunteer hours
• medical, dental, vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED