Mortgage Sales Manager/Team Lead
About The Position
Join a winning team with the brand recognition of a Fortune 300 company that has been in business for over 100 years. Mutual of Omaha Mortgage is inspired by hometown values and committed to being responsible and caring for each other, existing for the benefit of our customers. With this excellent reputation, you will find your customers more receptive because of our well-branded name. Mutual of Omaha Reverse Mortgage employs a knowledgeable staff of experienced Mortgage Sales Professionals with an operations team that is second to none. We are here to address and solve one of the most significant challenges facing the Baby Boomer Generation today – being financially prepared for their retirement years. We are committed to educating Retirees and their families on the value of a product that has been created by the US Government during President Reagan’s term in Office. The Home Equity Conversion Mortgage (HECM) was designed to utilize the equity in homes as a means to assist a peaceful and secure transition to one’s retirement years. Many Financial Advisors are now realizing the value of this product as one of several overall financial planning tools. Our team is committed to our customers, and we are here to assist them on their timeline…not ours. Our commitment to our customer is an educational process based upon an honest, ethical and open dialogue.
Requirements
- At least 2 years of reverse mortgage experience managing a team of reverse mortgage LO's in a call center environment
- Exceptional written and verbal communication skills
Nice To Haves
- Manager that has managed in the mortgage space for inside call centers and does not have reverse mortgage experience but does have mortgage experience
- Loan officer with at least 2 years of reverse mortgage experience in a call center environment
Responsibilities
- Managing 8-12 reverse mortgage Loan Officers backed by an unstoppable marketing machine with LEADS, LEADS, LEADS.
- Assist the team to hit their Daily/Weekly/Monthly metrics.
- Daily/weekly trainings and call reviews
- Screening, Interviewing and Hiring team members
- Managing lead conversions and metrics
- Managing a pipeline of loans and ensuring they close in a timely manner
- Coaching and motivating the team
- Assisting upper management in growing the HECM department
Benefits
- Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
- Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
- 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
- Multiple PPO Medical Plans, as well as HDHP eligible plan.
- Dental Coverage
- Vision Coverage
- Company Paid Life Insurance
- 401K with a generous employer match
- Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
- Free Legal Services
- Employee Loan Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
