Mortgage Retail Sales Senior Manager

Wells Fargo & Company•Atlanta, GA

1d•Hybrid

About The Position

Wells Fargo is seeking a Mortgage Retail Sales Senior Manager in Consumer Lending as part of Home Lending. In this role you will: Direct and manage all aspects of their markets sales activity including the origination of high-quality loans, customer experience, risk management and execution of financial strategies, policies, and decisions. Typically manage five to eight branch managers. Lead all aspects of the market which includes growing, retaining and developing the team in alignment with the culture and strategy. Set strategic direction and execution of new business development, market growth, and program management for the assigned market, including partnership support model. Engage and influence stakeholders, internal partners, and peers associated with the Mortgage Retail Sales functional area or who are affected by its outcomes. Determine appropriate strategy and actions of Mortgage Retail Sales team to meet moderate to high-risk deliverables. Interpret and develop policies and procedures for functional areas with moderate complexity within scope of responsibility. Collaborate with and influence all levels of professionals, including experienced managers, as well as interact directly with external customers. Manage allocation of people and financial resources for Mortgage Retail Sales. Develop and guide a culture of talent development to meet business objectives and strategy. Responsible for all aspects of sales, quality, profitability, risk, the customer experience and employee development. This leader owns the strategic direction for their market and the execution of our major initiatives within that market. Responsible for business development and directing and managing all aspects of their markets. Develop new business and internal and external referral partners: realtors, builders, financial service professionals, Wells Fargo enterprise resources, Bank, WFA and Wealth. Leads people strategy which includes growing, developing and retaining the team in alignment with the culture and strategy. Build a dynamic sales culture and assist direct reports. Select, orient, train, coach and develop branch sales managers and support staff. Deliver superior growth and profit by meeting or exceeding annual sales targets in volume, profit, cost, productivity and market share across the market. Ensure outstanding customer service to customers and clients. Completes annual strategic / tactical planning with leadership team to drive growth, market share, revenue, sales force growth and productivity, targeted market penetration, customer retention and profit. Ensure origination of high quality loans, operation of efficient and profitable branches in advantageous market locations. Lead all budgets and re-forecast activities for the market and effectively manage the Profit and Loss Statement. Champion effective partnerships between sales and operations throughout the market, including ensuring cost-effective support of the loan process. Understand, communicate and manage risk and compliance. Ensure policies, regulations and laws are understood and followed by all employees.

Requirements

7+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
This position requires SAFE registration at the time of employment.
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.
The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards.
A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
Reliable transportation
Ability to work nights, weekends, and/or holidays as needed or scheduled.
Requires ability to travel within the market to effectively meet with branch locations, bankers, Realtors, builders and other sources.

Nice To Haves

Proven ability to build, motivate, develop and retain a sales leadership team and sales force
Mortgage industry experience
Knowledge and understanding of sales prospecting and generating referrals
Experience developing and cultivating professional relationships
2 + year of recruiting experience
Basic Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
A BS/BA degree or higher

Responsibilities

Direct and manage all aspects of their markets sales activity including the origination of high-quality loans, customer experience, risk management and execution of financial strategies, policies, and decisions.
Lead all aspects of the market which includes growing, retaining and developing the team in alignment with the culture and strategy.
Set strategic direction and execution of new business development, market growth, and program management for the assigned market, including partnership support model.
Engage and influence stakeholders, internal partners, and peers associated with the Mortgage Retail Sales functional area or who are affected by its outcomes.
Determine appropriate strategy and actions of Mortgage Retail Sales team to meet moderate to high-risk deliverables.
Interpret and develop policies and procedures for functional areas with moderate complexity within scope of responsibility.
Collaborate with and influence all levels of professionals, including experienced managers, as well as interact directly with external customers.
Manage allocation of people and financial resources for Mortgage Retail Sales.
Develop and guide a culture of talent development to meet business objectives and strategy.
Responsible for all aspects of sales, quality, profitability, risk, the customer experience and employee development.
Owns the strategic direction for their market and the execution of our major initiatives within that market.
Responsible for business development and directing and managing all aspects of their markets.
Develop new business and internal and external referral partners: realtors, builders, financial service professionals, Wells Fargo enterprise resources, Bank, WFA and Wealth.
Leads people strategy which includes growing, developing and retaining the team in alignment with the culture and strategy.
Build a dynamic sales culture and assist direct reports.
Select, orient, train, coach and develop branch sales managers and support staff.
Deliver superior growth and profit by meeting or exceeding annual sales targets in volume, profit, cost, productivity and market share across the market.
Ensure outstanding customer service to customers and clients.
Completes annual strategic / tactical planning with leadership team to drive growth, market share, revenue, sales force growth and productivity, targeted market penetration, customer retention and profit.
Ensure origination of high quality loans, operation of efficient and profitable branches in advantageous market locations.
Lead all budgets and re-forecast activities for the market and effectively manage the Profit and Loss Statement.
Champion effective partnerships between sales and operations throughout the market, including ensuring cost-effective support of the loan process.
Understand, communicate and manage risk and compliance.
Ensure policies, regulations and laws are understood and followed by all employees.