CA-WA Mortgage Retail Sales Consultant

Wells Fargo Bank•El Segundo, CA

7d•Onsite

About The Position

Wells Fargo is seeking a CA-WA Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. In this role, you will participate in soliciting residential mortgages from various sources, produce high-quality loans that are compliant and provide excellent customer service, and build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources. You will develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace, staying informed of mortgage industry trends and developments. You will present recommendations for producing loans, exercise independent judgment, and adhere to Mortgage Retail Sales functional area policies, procedures, and compliance requirements. You will also understand real estate appraisals, title reports, and real estate transactions, receive customer applications, quote rates and points, and complete follow-up activities. Additionally, you will analyze and offer mortgage loan products based on client needs, review and analyze financial and credit data, and inform customers about Wells Fargo Home Mortgage programs, rates, policies, and procedures. You are expected to maintain a high standard of client satisfaction and quality through timely and proactive customer communication and pursue Wells Fargo training offerings to enhance your knowledge. This SAFE position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations, including ongoing employment contingent upon meeting all requirements and acceptable background investigation results. Individuals in this role must also meet Loan Originator (LO) requirements under Regulation Z.

Requirements

2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
Basic Microsoft Office skills
SAFE registration at the time of employment
Meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies for Loan Originator (LO) positions
Ability to lift 20+ pounds
Reliable transportation

Nice To Haves

Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
Excellent verbal, written, and interpersonal communication skills
Mortgage industry experience
Knowledge and understanding of sales prospecting and generating referrals
Experience developing and cultivating professional relationships
Customer service experience

Responsibilities

Participate in soliciting residential mortgages from various sources
Produce high quality loans which are compliant and provide excellent customer service
Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market
Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
Understand real estate appraisals, title reports, and real estate transactions
Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in
Analyze and offer mortgage loan products based on client needs
Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk
Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements