Mortgage Quality Control Specialist

bankESB•Marion, MA

1d•$24 - $28

About The Position

This role involves assisting with the management and implementation of a new Mortgage QC database, performing comprehensive mortgage pre-fund and post-close audit/file documentation reviews, and analyzing audit exceptions to identify root causes and necessary corrective actions. The specialist will also be responsible for re-verifying various loan details, ordering and reviewing third-party vendor products, validating appraiser licenses and owner occupancy, and reviewing investor exclusionary lists. Additionally, the role includes reviewing returned income, employment, asset, and liability re-verifications for accuracy, maintaining QC audit workpapers, creating department reports using Excel, and responding to investor and insurer audits by prepping files and providing feedback on audit findings.

Requirements

An Associate’s Degree or a minimum of 2 years banking experience is required
Strong working knowledge of Microsoft Excel
Strong working knowledge of Microsoft Word
Pleasant positive attitude with the desire to learn
Self-motivated with ability to work independently
Strong organizational, verbal and written communication skills
Strong analytical skills with keen attention to detail
Desire to grow within a small team environment.

Nice To Haves

Knowledge of residential lending compliance regulations preferred

Responsibilities

Assist with the management, implementation and launch of a new Mortgage QC database to replace the current version.
Perform comprehensive mortgage pre-fund and post-close audit/file documentation reviews within prescribed monthly timelines.
Record and categorize audit exceptions / defects into the QC database and assign defect severity levels.
Analyze and identify root cause and corrective actions necessary to cure/mitigate audit exceptions when necessary and diligently follow-up and track remediation efforts.
Perform all QC re-verifications by identifying credit underwriting documents within the mortgage loan file.
Order and review third party vendor products as required for the re-verification process.
Perform all other steps required as part of the QC re-verifications process including appraiser license validation; owner occupancy validation; review of investor exclusionary lists.
Review all returned income; employment; asset and liability QC re-verifications for accuracy.
Maintain all QC audit workpapers and re-verifications including scanning and filing in electronic loan file.
Create various department reports each month requiring a strong working knowledge of Excel.
Respond to Investor and insurer audits by identifying appropriate files, prepping the files for audit by organizing and arranging the files in a stacking order.
Review audit findings from outside investors and insurers to provide appropriate feedback to management on the accuracy of the defect identified in those audits.