Mortgage Production Associate

Cornerstone Home Lending•Houston, TX

About The Position

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. We are searching for a Licensed Production Associate with strong time management skills, organization, good work ethic, and outstanding customer service skills. This professional will assist the Loan Officer in partnering with Realtors, Builders, and other clients in securing mortgage financing. In this role, you must be technically competent and driven to help our customers. You will need to bring enthusiasm, attention to detail, and a servant's heart to this role. Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus dependent upon position/department.

Requirements

Success in this job relies on your time management skills, organization, and positive attitude.
Excellent customer service skills
Strong written and verbal communication skills
Strong computer and technology-related skills
Must be extremely organized
Computer savvy and strong ability to pick up quickly on new systems
Ability to follow up with multiple prospects daily
Strong organizational, problem-solving, and analytical skills required
Professional demeanor
Self-motivated

Nice To Haves

DU is a plus
CRM/Salesforce experience and knowledge of working within a database are a plus
NMLS license (preferred)

Responsibilities

Provide a warm welcome to Realtors and Clients
Monitor and manage workflow to ensure timely closings
Maintain product knowledge and stay up-to-date on changes to market conditions
Comply with all applicable laws and regulations related to mortgage lending
Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
Request and follow up on required documentation from our clients
Disclose and submit loans to the Operations Department – lots of attention to detail
Perform basic income calculations
Provide extraordinary customer service to both internal and external customers
Meet goals regarding time frames - we always close our clients on time
Work within a database
Plan and set up lunch-ins, meetings, etc.
Market, service, and promote the Company’s loan products