Mortgage Performance and Optimization Manager

Regions Bank•Birmingham, AL

8d•$149,245 - $243,630•Onsite

About The Position

At Regions, the Mortgage Performance and Optimization Manager is responsible for driving and executing defined strategies, projects, and large-scale initiatives while managing groups that support revenue initiatives and business enablement. This role will work closely with key partners across Mortgage and Consumer Banking Group to ensure the needs of the organization are effectively represented during strategy definition, strategic prioritization, initiative design, implementation, and change management efforts.

Requirements

Bachelor's degree in Business, Finance, or a related field
Twelve (12) years of experience in financial services or a related industry
Five (5) years of leadership or staff development experience
Ability to drive strategy implementation, large-scale projects, and initiatives
Ability to effectively execute change management
Advanced Microsoft Office skills (Excel, PowerPoint, Word, etc.)
Advanced understanding of banking regulations and compliance
Demonstrated leadership capabilities
Excellent organizational skills
Excellent relationship-building skill
Strong verbal and written communication skills
Strong work ethic and self-motivation

Nice To Haves

Knowledge of Consumer and Mortgage Banking
Experience directly supporting executive leadership roles

Responsibilities

Understands and supports strategic outcomes by serving as the primary point of contact within the mortgage group and translates defined strategies into action
Represents the Mortgage Banking perspective for business process mapping and reviews key mortgage processes related to loan origination, borrower onboarding, customer touchpoints, outbound communications and other critical moments in the borrower's experience
Reports to the Head of Mortgage while effectively managing and leading groups that support revenue initiatives and business enablement
Provides oversight for mortgage related projects ensuring organizational efficiency and profitability
Works closely with team on coverage strategy for market planning and optimization efforts
Partners with Finance, Consumer Strategy, Strategic Execution and other key partners on large growth initiatives or cost saving opportunities
Collaborates with groups focused on business unit communications and change management, as well as field leaders to support the adoption of large-scale projects and changes
Partners with the Strategic Execution group working within the existing project prioritization framework to sponsor initiatives and drive the testing of new technologies and vendor partner services with a focus on transforming the customer experience
Ensures soundness in practices and mitigates any procedural gaps
Enhances R360 partnerships through collaboration with field leadership and business partners to execute identified R360 opportunities
Partners with Consumer Strategy, Product, Pricing and Marketing groups to ensure that marketing/merchandising approach aligns to market level opportunities and objectives