Mortgage Operations Support Specialist (MOSA) - Pensacola, FL
TEKsystems•Pensacola, FL
•$15 - $15•Hybrid
About The Position
Provide operational support to mortgage lending teams by assisting with loan setup, document processing, and member follow-up. This contract role supports mortgage production activities while ensuring accuracy, compliance, and timely execution throughout the loan origination process.
Requirements
- High school diploma required
- Strong attention to detail and ability to work accurately with data and numbers
- Basic proficiency with Microsoft Word, Excel, and multiple internal systems
- Ability to manage multiple tasks in a fast-paced, production-driven environment
- Strong verbal and written communication skills
- Comfortable navigating multiple screens and adapting to new technologies
Nice To Haves
- some post-secondary education preferred
Responsibilities
- Support Mortgage Loan Officers, Processors, and Closers with daily loan production tasks
- Assist with new loan setup, document indexing, validation, and system updates
- Conduct initial member contact
- Follow up on outstanding documentation and update mortgage status
- Review production reports and escalate issues as needed
- Communicate with internal teams, vendors, and external agencies to resolve discrepancies
- Ensure compliance with federal regulations and internal policies
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
