Mortgage Operations Support Processor

Community First Bank of Indiana • ,

19d • Onsite

About The Position

The Mortgage Loan Processor is responsible for the administration, processing, and reconciliation of our construction loans. This role serves as a key liaison between internal departments and external vendors to ensure timely funding, monitoring, and payoff of these loans. This position plays a critical role in supporting the Community First Bank’s commitment to accuracy, compliance, and exceptional service.

Requirements

• High School diploma, or equivalent.
• Minimum of 1 year of experience in clerical, loan operations, data entry, or administrative role within the financial service industry
• Basic understanding of consumer bookkeeping and accounting principles
• Strong attention to detail with proven ability to maintain accuracy in a highly regulated environment
• Excellent written, verbal, and interpersonal communication skills
• Ability to handle confidential and sensitive information with discretion
• Able to work independently while also contributing effectively within a team
• Demonstrate the ability to manage multiple proprieties and meet deadlines in a fast-paced setting
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
• Experience utilizing web-based applications and financial systems

Nice To Haves

• Experience utilizing web-based applications and financial systems

Responsibilities

• Process the purchase of construction loans
• Create and maintain loan records within the core software system
• Initiate, process, prepare and submit wire transfer requests
• Ensure all loan information is accurately entered, documented, and maintained
• Manage the lifecycle of loan payoffs
• Prepare letters, mailers and packages for loan documentation process
• Maintain a comprehensive database of construction loan information and related activity
• Perform routine quality control reviews and audits
• Prepare/distribute bimonthly reporting, summarizing loan activity, performance metrics, and identified errors
• Provide operational and administrative support to Mortgage Loan Processors throughout the loan life cycle

Benefits

• Health, Dental, Vision Insurance
• Bank Paid Life, Short-Term & Long-Term Disability Insurance
• Generous Matching 401(k) Retirement Plan
• 3 weeks of Paid Time Off (immediate accrual)
• Access to Earned Wages
• Wellness Program
• Tuition Reimbursement
• Paid Holidays and 3 Float Days
• Maternity/Paternity Paid Leave
• Annual Bonus Eligibility
• Paid Community Service Projects
• CFBU Internal Training Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED