Mortgage Loan Processor

Truist BankRichmond, VA
Onsite

About The Position

Responsible for processing residential mortgage loans to ensure compliance with bank, investor and secondary market standards. Meets performance metrics and goals established by the bank. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Requirements

  • Minimum five years of mortgage loan processing experience or the equivalent.
  • Excellent Communication skills, both written and verbal, in relating to internal and external clients.
  • Demonstrates proficiency in basic computer applications such as mortgage automated processing systems and Microsoft Office software products.
  • Ability to travel, occasionally overnight.

Nice To Haves

  • Bachelor's degree, or equivalent education and related training.
  • FHA/VA/Bond experience.
  • Basic knowledge of bank services and products.

Responsibilities

  • Successfully use critical thinking and analytical skills to process loans.
  • Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their required documentation.
  • Obtain required credit and compliance documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
  • Perform detailed review of all documentation to ensure that loans meet portfolio and investor guidelines.
  • Provide consistent communication on loan status to clients to ensure a smooth process to close on time.
  • Ensure that loan quality standards are met when submitting loans to underwriting.
  • Conduct proactive and effective pipeline management to ensure that metrics are met.
  • Adhere to all compliance regulations and controls.
  • Develop and maintain positive working relationship with co-workers, internal and external clients, business partners and vendors.
  • Cultivate relationships with peers as a peer mentor.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • vacation
  • sick days
  • paid holidays
  • defined benefit pension plan
  • restricted stock units
  • deferred compensation plan
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service