Mortgage Loan Processor I

Redwood Credit Union • Napa, CA

2d • Onsite

About The Position

Redwood Credit Union is looking for a Mortgage Loan Processor I, who will be responsible for planning, preparing and organizing real estate loan documentation to ensure the accuracy and expeditious loan closing while also providing superior Member service.

Requirements

• Skill in the operation of a PC with word processing, spreadsheet, and Internet-based loan origination software.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union team members.
• Ability to act independently and confidentially, using discretion and tact.
• Ability to analyze situations and recommend workable solutions.
• Ability to coordinate a variety of activities simultaneously and prioritize work.
• Ability and desire to work in and contribute to a team environment.

Nice To Haves

• A combination of education and experience equivalent to a high school diploma, plus a minimum of two years of experience in mortgage lending industry or closely related field.

Responsibilities

• Responsible for the timely and accurate coordination, processing and closing of assigned loan files, including opening escrow, ordering appraisals, and reviewing and interpreting automated and manual underwriting findings.
• Review Desktop Underwriter (“DU†) verification messages/approval conditions on first lien loans. Verify the accuracy and integrity of all loan data entered into the system including but not limited to names, addresses, government monitoring information, loan information (i.e. loan amount, interest rate, terms, lock-in expiration dates, assets, income, etc.)
• Request and manage the timely return of required documentation from Members including all third-party documents required for loan approval, including real estate appraisals, escrow and title services, verification of deposits, flood certifications, credit reports, etc.
• Review and analyze all documentation received and determine acceptability.
• Verify income and assets as required in the DU verification messages and RCU procedures.
• Review credit report as needed to address any inconsistencies identified in the DU findings.
• Upload documents into the electronic file cabinet and indicate when each condition is satisfied.
• Review title prior to closing to ensure all exceptions have been cleared.
• Setup loan files for submission to underwriting, including scanning/uploading all necessary documents.
• Identify expired counteroffers and send out Statement of Credit Denial Letters as required.
• Ensure loan files are complete prior to auditing function.
• Ensure confidentiality and safeguard sensitive Member financial information.
• Process to close first and/or second mortgages as necessary to meet funding goals.
• Utilize pipeline management system in conjunction with loan officer to ensure high quality Member service.
• Report daily any problems or concerns with specific loan files.
• Propose new or improved processes that will improve current processing structure.
• Provide exceptional service to all Members, volunteers, internal team members and service providers.
• Identify cross sale opportunities that will benefit Member.
• Compose and type general correspondence including emails, letters, memos, faxes and reports for staff and Members.
• Research and resolve Member or team member concerns as directed.

Benefits

• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED