Mortgage Loan Post-Closer-Floater

Tennessee Housing Development AgencyNashville, TN
Hybrid

About The Position

Provides flexible support across Post-Closing Review, Final Documents, and Investor Delivery functions to ensure production goals, compliance requirements and pipeline deadlines are met.

Requirements

  • High school diploma or equivalent GED required.
  • 1 year of experience in the mortgage lending field required.
  • 1 year of experience in mortgage closing related experience required.
  • Adaptable and able to transition seamlessly between work assignments.
  • Knowledge of Federal Housing Administration (FHA), Veterans Administration (VA), United States Department of Agriculture/Rural Housing Service (USDA/RHS), Federal Home Loan Mortgage Corporation (Freddie Mac), Federal National Mortgage Association (Fannie Mae) and Private Mortgage Insurance (PMI) regulations.
  • Knowledge of security instrument correction process.
  • Knowledge of Uniform Loan Delivery Dataset (ULDD).
  • Knowledge of Manufactured Home de-titling process.
  • Knowledge of CFPB closing guidelines.
  • Ability to effectively manage multiple tasks and duties.
  • Strong interpersonal skills.
  • Strong problem-solving skills and initiative.
  • Excellent verbal and written communication skills.
  • Builds and maintains positive relationships with internal and external constituents.
  • Strong organizational, communication and customer service skills.
  • Strong time management skills; uses time effectively; consistently meets deadlines.
  • Ability to adjust to frequent procedural change.
  • Documents regularly, thoroughly, accurately, and completely.
  • High level of detail and accuracy.
  • Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
  • Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to adapt to and use other computer systems as needed for daily activities.

Nice To Haves

  • Live within a 200-mile radius of our Nashville, TN office.
  • Required to be in the office for at least the first week for hands-on training.
  • After training is completed, in-office time is at least twice per month, and upon Management request.
  • 3 years of experience in the mortgage lending field preferred.
  • 2 years of post-closing related experience preferred.
  • Recent employment in the mortgage banking field is preferred.

Responsibilities

  • Serves as primary back-up to Post-Closers, Final Documents and Investor Delivery during staff absences or high production; moves between work units based on volume demands and operational priorities.
  • Adjust assignments to address volume fluctuations, staffing shortages, and critical pipeline deadlines.
  • Maintains productivity and quality standards regardless of assigned function(s).
  • Review closed loan files for completeness, accuracy, and compliance with agency, investor, and program requirements to ensure proper lien positions.
  • Verify executed closing documents, signatures, dates, loan terms, and supporting documentation; reviews Closing Disclosure for accurate timing, initial escrow deposit, verified cash to close, and principal reductions as applicable; ensure loans meet requirements for THDA purchase.
  • Assist with delivery of loans to investors and document custodian; prepare and review loan data and documentation for delivery.
  • Supports receiving and shipping original mortgage documents.
  • Review final documents for completeness and compliance; monitor and track receipt of trailing documents, including recorded mortgages, deeds of trust, title policies, and other required documentation.
  • Identify documentation deficiencies and coordinate corrective actions with lenders and/or internal staff.
  • Communicates effectively with lenders, investors, and internal stakeholders to resolve issues and facilitate workflow completion.
  • Supports other areas in the division as necessary or as time allows; is cross trained and responsible for other duties in the closing department as specified by the Division Assistant Director and the Director.
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