Mortgage Loan Originator (Syracuse Market)

Canandaigua National Bank & Trust Co•Syracuse, NY

About The Position

The Mortgage Loan Originator solicits, negotiates, underwrites, and coordinates the closing of residential mortgage loans in accordance with Canandaigua Mortgage Company lending policies and procedures. The role promotes the company through customer referrals and marketing to new clients, contributes to corporate, regional, and branch goals through participation in sales programs, and coordinates work across divisions and departments. The position also follows mortgage operating policies, communicates with appropriate personnel, responds to inquiries, maintains records, and provides assigned reports. The originator develops business and promotes the company’s products and services; interviews prospective applicants and obtains information for loan or credit applications; assesses applicants’ financial condition and financing risk; gathers information for loan approval; negotiates terms; and pre-approves loans using Automated Underwriting Systems. The role ensures loans are processed in line with agreements, customer needs, and lending policies; researches credit inquiries; addresses processing and servicing problems within their book of business; and reinforces strong customer service. The originator applies sound decision-making within assigned approval parameters and uses relevant situations to support employee development. This is a commission-based position with compensation of $16.00 per hour. Individuals in the role have historically earned $100,000–$175,000 per year, depending on performance and productivity against commission plan parameters.

Requirements

  • A bachelor’s degree in business or a finance-related field, or an equivalent combination of education and experience.
  • At least two years of experience in a related position.
  • Knowledge of lending activities and terminology.
  • Basic knowledge of commercial, construction, real estate, and consumer loan processing.
  • Thorough knowledge of bank regulatory requirements.

Responsibilities

  • Solicit, negotiate, underwrite, and coordinate the closing of residential mortgage loans in compliance with company lending policies and procedures.
  • Develop business, solicit new clients, and promote the company’s products and services.
  • Build customer relationships through referrals and marketing, and contribute to corporate, regional, and branch goals through sales programs.
  • Interview prospective applicants, request information related to loan or credit applications, and follow up to resolve questions about application information.
  • Assess applicants’ financial condition and the risk of financing requests within company guidelines and industry trends.
  • Gather and analyze information for loan approval, meet with customers, negotiate loan terms and conditions, and pre-approve loans through Automated Underwriting Systems.
  • Ensure loans are processed according to agreements, customer needs, and lending policies; obtain necessary customer information and documentation.
  • Resolve loan processing and servicing problems within the originator’s book of business.
  • Research credit inquiries to assess creditworthiness and ensure appropriate collateral positioning.
  • Reinforce superior customer service through personal example and appropriate follow-through with customers and employees.
  • Apply sound decision-making to inquiries, approvals, and requests within established policies, procedures, and assigned approval parameters.
  • Coordinate work across divisions and departments, communicate with appropriate personnel, respond to inquiries, maintain records, and provide assigned reports.

Benefits

  • Medical, dental, and vision coverage, with FSA and HSA options for part-time and full-time employees.
  • Medical coverage for domestic partners.
  • Paid holidays, vacation, and sick time.
  • Retirement benefits including a 401(k), profit sharing, and an Employee Stock Ownership Plan (ESOP).
  • Training and development opportunities.
  • Tuition assistance.
  • Community-focused volunteer opportunities.
  • An award-winning wellness program intended to promote work/life balance.
  • Banking perks and discount programs.
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