Mortgage Loan Originator - Morristown Branch

Eastman Credit Union•Morristown, TN

1d•Hybrid

About The Position

Eastman Credit Union is seeking a Mortgage Loan Originator for their new Morristown Branch, opening in Q4 2026. Prior to the branch opening, the selected candidate will work at one of the Greeneville, TN branches or the Rogersville, TN branch. Upon opening, the role will transition to a full-time position at the Morristown Branch. This role involves interviewing applicants for mortgage and home equity loans, evaluating applications, and recommending approval. The Mortgage Loan Originator will keep all parties informed of the loan process progress. The ideal candidate will exhibit professionalism, excellent customer service, strong communication skills, leadership ability, self-awareness, and flexibility, reflecting integrity, loyalty, and dedication.

Requirements

Mortgage Loan Originator qualifications

Nice To Haves

Excellent communication skills
Leadership ability
Self-awareness
Flexibility
Integrity
Loyalty
Dedication

Responsibilities

Interview prospective borrowers, determine borrowers’ financial goals, and present appropriate ECU product options so the member can make an informed decision.
Maintain working knowledge of mortgage regulatory compliance, including but not limited to: Regulation Z, Home Mortgage Disclosure Act (HMDA), Regulation X, Regulation B – Equal Credit Opportunity Act, Qualified Mortgages, TILA RESPA, Fair Credit Reporting Act/FACTA, Equal Credit Opportunity Act, Right to Financial Privacy Act, Flood Insurance Notification.
Maintain expert knowledge of systems used in the mortgage process.
Maintain expert knowledge of ECU Mortgage products and services, including FNMA, VA, FHA, USDA products, and specialty products like First Time Home Buyer, Purchase Plus, Construction, Select, Home Equity/Home Equity Line of Credit, and Choice Loans.
Discuss loan pricing and lock options.
Gather application data such as income, assets, sales contract, etc.
Communicate clearly with members, realtors, mortgage staff, and any others associated with the loan application and loan process.
Enter personal and financial information in loan origination system and analyze applicant financial status to determine feasibility of granting loan.
Send application for denial or submit application to Disclosure Desk /Processing.
Maintain expert knowledge of the denial process, HMDA reporting, FACT Act Disclosure, Statement of Denial, etc.
Review loan application and pertinent disclosures (loan estimate, closing disclosure, etc.) with applicants.
Compile loan package and discusses loan terms with applicant in accordance with ECU guidelines and policies.
Deliver loan package to Disclosure Desk in a timely manner (within 1 day of application).
Confer with underwriter/processing to aid in resolving mortgage underwriting compliance.
Assist members/realtors with inquiries and information requests.
Inform loan applicant of credit decision.
Manages pipeline to insure timely loan processing and closing.
Promote and cross-service other ECU products and services as appropriate to member needs.
Participate in continuing education – seminars and on-line training to stay abreast of changes in the mortgage lending industry.
Work effectively as a team player with all areas within the mortgage department and ECU.
Demonstrate exceptional attendance and punctuality practices.
Identify and manage risks within the department.