Mortgage Loan Operations Specialist (Trailing Team)

AD Mortgage•Fort Lauderdale, FL
•Onsite

About The Position

The Mortgage Loan Operations Specialist is responsible for tracking down and managing documents that were missing at the time a loan closed. These documents must be collected afterward to complete the loan file for investors, regulators, or internal compliance. They must contact title companies, escrow agents, county recorders, or closing attorneys to obtain missing items, and then verify that received documents are correct, signed, recorded, and meet investor requirements.

Requirements

  • Excellent communication and interpersonal skills (written and verbal)
  • Strong work ethic and a proactive approach to learning
  • Ability to work effectively both independently and as part of a team
  • A positive attitude and a willingness to embrace new challenges
  • Associate's degree (required) or 0-2 years of professional experience.

Responsibilities

  • Responsible for accurate data receiving and uploading of imaged documents within internal tracking system.
  • Work closely with closing agents, lenders and county records to resolve any missing recorded mortgage, title policy or other trailing documents or documents with conditions.
  • Complete thorough review of collateral and trailing documents to identify any possible conditions found within the documents.
  • Package and ship trailing documents to end investors.

Benefits

  • PTO
  • sick days
  • paid volunteer hours
  • medical
  • dental
  • vision insurance
  • 401(k)
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