Mortgage Loan Officer

Neighbors Credit Union•Concord, MO

5d•Hybrid

About The Position

As a Universal Mortgage Originator at Neighbors Credit Union, you will play a pivotal role in driving the production of 1st and 2nd mortgages. This sales-focused position demands creativity, tenacity, and a member-centric approach. You will be responsible for establishing and nurturing relationships with external contacts and community stakeholders to generate new mortgage opportunities. Your ability to connect our mortgage and credit union products with members’ needs and ensure excellent follow-through and member experience will be key to success.

Requirements

Proven track record in mortgage sales and origination
Strong knowledge of 1st and 2nd mortgage products, market trends, and regulatory requirements
Excellent interpersonal and relationship-building skills, with the ability to connect and engage with diverse community stakeholders
Highly motivated and results-driven with a creative approach to sales and problem-solving
Exceptional organizational skills and the ability to manage multiple tasks and deadlines effectively
Proficient in using mortgage origination software and Microsoft Office applications
NMLS registration in good standing
One to Three years prior Real Estate loan experience in a credit union or other financial institution
Bachelor’s degree in business, finance or related field or equivalent experience
Specialized training within Real Estate Loans
Thorough knowledge/command of the English language (ie: punctuation and grammar)
Working knowledge of Microsoft Office products required
Working knowledge of mortgage software and Real Estate Compliance
Exceptional verbal and written communication skills
Friendliness, courtesy, tact and diplomacy are essential elements
Detail oriented and excellent organizational skills are required
Must present themselves in a professional manner at all times
Must keep all credit union business strictly confidential
Must be able to travel from branch to branch every week and be able to work more than forty hours when needed.
Must be able to speak clearly and see clearly with reasonable accommodation.

Nice To Haves

Active involvement in community and professional networks is a plus

Responsibilities

Generate new business for 1st and 2nd mortgages by proactively identifying and cultivating relationships with members and potential members
Meet or exceed established mortgage production goals through effective sales strategies and service excellence
Establish and maintain strong external contacts, including real estate agents, builders, attorneys, financial advisors, and other centers of influence.
Actively engage in community involvement and networking opportunities to promote Neighbors Credit Union and our services.
Develop and maintain a referral network to generate business leads and enhance community presence.
Utilize a consultative sales approach to understand and identify member’s needs and provide solutions offered by Neighbors to assist
Present and promote mortgage, consumer and deposit options that align with members’ financial goals and credit profiles.
Provide exceptional service throughout the mortgage application process
Maintain a thorough understanding of mortgage products, policies, and regulatory requirements.
Ensure all applications and documents comply with internal and external guidelines
Maintain accurate an dup-to-date records of all sales activities and member interactions
Work closely with the mortgage processing and underwriting teams to facilitate efficient loans processing, approval and closings.
Collaborate with colleagues across the credit union to support overall member service and organizational goals.