Mortgage Loan Officer

Truliant Federal Credit Union•Charlotte, NC

4d•Onsite

About The Position

At Truliant Federal Credit Union, helping members feel confident about homeownership is part of how we improve lives. As a Mortgage Loan Officer, you will guide members through one of the most important financial decisions they may make, while connecting them with mortgage solutions that fit their goals. This is a great opportunity for someone who enjoys building relationships, developing referral networks and creating a thoughtful lending experience from first conversation through closing.

Requirements

1+ years of residential mortgage lending experience with a focus on generating self-sourced business.
Demonstrated success prospecting, generating leads, closing business and consistently meeting or exceeding production goals.
Established referral network that may include real estate professionals, builders and other centers of influence.
Working knowledge of first and second mortgage real estate lending, including loan origination, processing, underwriting, closing procedures and related compliance requirements.
Ability to analyze complex financial and credit information and present appropriate financing alternatives.
Strong member communication skills, including the ability to explain loan products, pricing, guidelines and next steps clearly in English, both verbally and in writing.
Solid time management and organization skills with the ability to prioritize multiple loans, referrals and follow-up activities at the same time.
Comfort using Microsoft applications, database tools and laptop-based technology to access rate, credit and loan status information.
Professional interpersonal skills and the ability to collaborate effectively with members, referral partners and internal mortgage teams.
Ability to meet bonding requirements and complete assignments with minimal supervision in a general office environment.
NMLS-developed S.A.F.E. Mortgage Loan Originator Test with a score of 75% or better within one year, or equivalent proficiency based on industry experience.
Comfort balancing business development, member education and compliance-focused follow-through in a role where trust and responsiveness matter every day.

Nice To Haves

Bachelor’s degree in Business, Finance or a related field.
Related experience in loan processing, financial services or a credit union environment.
A strong community presence and experience participating in business development, networking or homeownership-focused events.
A track record of creating long-term referral relationships that lead to repeat mortgage opportunities.

Responsibilities

Proactively grow residential mortgage business while serving as a trusted resource for members, referral partners and internal teams.
Balance business development with strong loan guidance, clear communication and a consistent focus on quality, service and compliance.
Build and maintain referral relationships with real estate professionals, builders, community contacts and other centers of influence.
Meet with prospective borrowers to understand their financial goals, explain mortgage options and gather the information needed for complete loan applications.
Partner closely with processors, underwriters and mortgage team members to support a smooth experience from origination to closing.
Stay current on lending programs and regulatory requirements.
Participate in community efforts that promote homeownership.
Provide timely updates to members and business partners.