Mortgage Loan Officer

VyStar Credit Union•Suwannee, GA

2d•Onsite

About The Position

The incumbent’s primary function and responsibility is developing relationships through business development activities with Realtors, Builders and Centers of Influence in an effort to 100% self-source and originate residential first mortgage and equity loans. The incumbent ensures that members receive exemplary service and a quality mortgage loan origination process in accordance with VyStar mortgage lending policies, practices, and procedures. The incumbent counsel’s members and obtains the information needed to evaluate credit applications and submit loans to underwriting in accordance with credit policy and service level agreements.

Requirements

Current active relationships (Realtors, COI’s, Builders, Etc.) to support 100% self-sourced production.
Minimum of five years prior experience in the mortgage industry as a mortgage loan officer in a direct member contact capacity with a financial or mortgage lending institution.
Proven production and proven track record in heavy customer contact.
Self-disciplined and goal-oriented worker with a demonstrated ability to work independently.
Superior communication skills.
Ability to work independently on a very professional level.
Familiarity with conventional, VA, FHA, Construction to Perm, and equity loan financing.
Knowledge of all regulations governing mortgage lending.
Well versed in private mortgage insurance.
Excellent communication skills.
Ability to interface effectively with members, realtors, builders and potential clients.
High school diploma or its equivalent.
Must meet and maintain all requirements as a registered mortgage loan originator employed by a Federally regulated Institution with the Nationwide Mortgage Licensing System and Registry (NMLS).
Must comply with all provisions of the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act) and credit union S.A.F.E. Act Procedures.

Nice To Haves

Bachelor’s degree preferred, but not required if candidate has 5+ years mortgage lending experience.
Continuing education via local conferences and workshops.
Membership in affiliated mortgage banking associations.

Responsibilities

Develop relationships through business development activities with Realtors, Builders and Centers of Influence to self-source and originate residential first mortgage and equity loans.
Ensure members receive exemplary service and a quality mortgage loan origination process.
Counsel members and obtain information to evaluate credit applications and submit loans to underwriting.
Solicit and originate residential mortgage loans from various sources, producing high-quality, compliant loans with excellent member service.
Interview applicants to understand their financial needs, preferences, and earnings to assess credit risk.
Oversee loan programs, negotiate terms, and take quality applications.
Enter applicable information and data into the point-of-sale origination software.
Analyze member information to present the best mortgage loan options based on member needs.
Discuss applications with members, counsel them, and answer questions about mortgage loan programs.
Request additional information required to complete loan applications.
Maintain communication with the processor regarding loan file progress and communicate status to the member.
Act as the main point of contact for information and guidance for the member.
Document communication with the member and/or other interested parties in the mortgage origination software application.
Assist the assigned mortgage loan processor and closer to obtain documentation for a smooth mortgage loan process.
Proactively communicate the status of the loan throughout the loan process.
Attend mortgage loan closings with the member.
Review monthly production reports with Mortgage Sales Leadership to ensure goals are met.
Cross-sell other credit union services.
Understand mortgage department goals and Credit Union goals and work towards their attainment.
Identify and recommend process improvements, quality service, and increased efficiencies to department management.
Partner with Real Estate Lending to promote and achieve the highest level of member service.
Prioritize and manage files among new submissions, documents, and funding.
Maintain SLAs in accordance with Mortgage Loan Sales Standards and Expectations.
Attend calibration calls as needed.
Proactively research general scenarios and guidelines to stay up-to-date.
Maintain vigilance in safeguarding operations while ensuring compliance with regulatory mandates.
Demonstrate VyStar Excellence behaviors in performing duties and responsibilities.