Provides service to applicants and prospective customers seeking home loans, including interviewing, pre-qualification and pre-approval. Completes applications and gathers supporting documentation. Reviews and completes regulatory disclosures with customers. Maintains existing and generates new sources of referral business. Quotes interest rates and secures pricing through the Secondary Marketing Department on behalf of the customer. Inputs application data into Loan Origination Software (LOS). Utilizes automated underwriting systems (AUS) to obtain credit recommendations. Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties. Manages his/her pipeline of loans to verify accuracy of the current loan status. Knows and abides by HomeSale Mortgage Policies and Procedures. Mentors other Loan Officers. Relays to Senior Management any industry changes or trends that may be of interest to them. Participates in HomeSale Mortgage association events. Actively participates in all aspects of the Real Estate Office sales meetings and office functions. Prepares Mortgage Minutes for presentation at each sales meeting. Provides on-going training for the real estate agents (lunch and learns). Works closely with the Broker/Sales Manager. Attends Loan Officer Meetings. Represents the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities. Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED