Mortgage Loan Officer

Signet Federal Credit UnionPaducah, KY
Onsite

About The Position

This position assists in building valued financial relationships with our members by assisting them with their mortgage loans while providing outstanding professional service. Provide information on credit union products and services according to all credit union policies and procedures and Federal and State rules and regulations. Responsible for interviewing applicants for real estate loans and processing applications. Gather background information and analyze loan applicants' credit history. Approve or deny loan applications based on analysis of each applicant's background. Operate under substantial credit authority.

Requirements

  • Requires completion of high school diploma or a bachelor's degree in finance.
  • Strong decision-making skills and strong attention to detail.
  • Time management skills and ability to prioritize.
  • Excellent member service with great verbal and written communication skills.
  • Strong knowledge and understanding of credit union products and services.
  • Basic keyboarding and data entry skills including knowledge of Outlook, Word and Excel.
  • Intermediate mathematical skills (add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals).
  • A positive, professional image and a high degree of confidentiality within the workplace.

Nice To Haves

  • Preferred prior experience working at a bank, credit union or mortgage lending company.

Responsibilities

  • Originate in-house mortgage loans.
  • Process and close loans.
  • Interview loan applicants and assist members with the loan application process.
  • Handle mortgage loans of highest complexity, values, and risk.
  • Obtain and evaluate credit bureau reports on applicants, verifying debts, and estimate monthly payments for any outstanding debts not listed and add them to debts on application.
  • Approve or deny loan applications and explain reasons for denial in a professional, courteous manner.
  • Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future.
  • Ensure that each mortgage loan is processed accurately.
  • Prepare mortgage loan application and document packet for closing.
  • Ensure member documents are secure at the end of the day.
  • Conduct loan closing.
  • File mortgage or deed.
  • Maintain accurate records of insurance and taxes on real‐estate loans.
  • Ensuring compliance with mortgage loan regulations and privacy laws.
  • Work closely with attorney and/or title company to make sure all title exceptions are clear.
  • Pay fees for title searches, legal work, and appraisals (closing costs).
  • Ensure that the work area is kept clear of clutter, organized and properly stocked with forms, supplies, brochures, etc.
  • Ensure that all credit union members and employee‐related business is kept in the strictest confidence.
  • Ability to create and maintain a positive and personable environment for member and employee interaction.
  • Train new mortgage loan officers plus assist and advise junior mortgage loan officers.
  • Attend meetings, training courses, conferences and seminars.
  • Assist in other departments as necessary such as consumer lending (as needed basis).
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