Mortgage Loan Officer- Chatham NJ

TD•Chatham, NJ
•Onsite

About The Position

The Mortgage Loan Officer sells and originates residential mortgage loans to meet sales goals. The role takes residential mortgage loan applications and offers or negotiates loan terms. It serves prospective and existing customers, explains mortgage products and services, recommends options based on customer needs, and guides customers through application, underwriting, processing, and closing. The officer works with referral sources and internal partners, maintains accurate loan records and supporting documentation, and performs within company policies and applicable legal and regulatory requirements. The role also develops mortgage industry knowledge, participates in home financing events, recommends product or pricing changes, and helps ensure successful audits and examinations. The position is based in Chatham, New Jersey. The posting lists 40 hours and describes pay as hourly with commission; it shows a pay detail of $15.92 per hour and separately describes a range starting at $11.54 per hour depending on local minimum wage, plus commission.

Requirements

  • Bachelor's degree or progressive work experience in addition to the stated experience requirement.
  • At least 2 years of mortgage origination experience.
  • Proven sales ability.
  • Developing knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
  • Strong sales and negotiation skills.
  • Ability to work independently and plan activities to achieve sales goals.
  • Strong time-management skills.
  • Excellent verbal and written communication skills.
  • PC skills and ability to learn mortgage origination and automated underwriting systems.
  • Must be eligible for employment with a covered financial institution under Regulation Z standards.
  • Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.
  • Satisfactory criminal background and credit report checks, and required statements or certifications regarding administrative, civil, or criminal findings by a government agency or authority.

Responsibilities

  • Meet with prospects identified directly or referred by realtors, developers, attorneys, and other internal and external referral sources.
  • Explain available mortgage products and services and recommend options based on individual prospect needs.
  • Guide customers through the mortgage application process and explain required information and other aspects of the loan process.
  • Ensure applications are completed accurately and include required information and supporting documentation.
  • Manage customer expectations regarding processing times and closing dates.
  • Sell and originate residential mortgage loans according to established policies, procedures, and applicable legal and regulatory guidelines.
  • Generate referrals for mortgage sales opportunities and sales of other company business-line products.
  • Develop a plan to achieve sales goals with assistance from sales management.
  • Enter information into the mortgage loan system so loans appear accurately in the pipeline.
  • Create supporting files with backup and explanatory documentation for underwriting, regulatory, and other purposes.
  • Send applications and required information to underwriting.
  • Underwrite loans using point-of-sale underwriting systems within the scope of authority.
  • Communicate loan decisions to customers and explain any additional information needed.
  • Submit application materials and required information to processing to clear conditions, finalize loan commitments, and prepare for closing.
  • Communicate regularly with customers, underwriters, processors, realtors, closing agents, and others to keep the application process on track.
  • Attend closings as needed.
  • Develop knowledge of industry practices and trends, company products and services, and mortgage laws and regulations through learning from experienced sales personnel and continuing education.
  • Develop knowledge of policies, procedures, rules, and regulations related to retail mortgage products.
  • Participate in homebuyer seminars, home shows, brokers' meetings, and other home financing workshops.
  • Recommend changes to products, programs, or pricing.
  • Help ensure TD Bank maintains successful audits and examinations.
  • Handle complex mortgage needs.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
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