Mortgage Loan Officer II

Clearview Federal Credit Union•Moon Township, PA

About The Position

Work with members to understand their individual needs and situation. Focus primarily on originating new purchase loans, refinancing existing loans, and offering Home Equity loan solutions while maintaining consistent communication and working diligently with every member to deliver exceptional member service. Build relationships with members, future members, business partners, and referral sources to drive growth for the organization and its membership. Fulfill Clearview’s Vision, Purpose, Mission, and Values.

Requirements

High School diploma or equivalent required
Minimum 3 years as a Mortgage Loan Officer
Must have current NMLS#
Proven ability to look for solutions beyond an original request
Proven decision-making and analytical skills
Detail oriented and excellent follow through techniques
In depth knowledge of mortgage products as well as Fannie Mae/Freddie Mac guidelines
Ability to multitask and work well under pressure
Demonstrates ability to be adaptable
Strong experience using various software programs
Demonstrates general knowledge of or willingness to learn how AI tools are being used in a responsible way to improve results, adapt workflows, and support a culture of innovation.
Excellent communication and service skills both internally and externally

Responsibilities

Review advanced loan applications, working with members to identify additional solutions
Discuss solutions with members, acting in a consultative role as the lending expert
Maintain a thorough knowledge of guidelines, policies and procedures.
Consistently demonstrate ability to achieve established goals, consistently achieving at least 100% of established goals for production and product sales
Attend required meetings, classes, trainings, and complete the minimum Linked-In Learning Career Pathing courses for personal and skill development
Promote a team environment and provide suggestions for improving lending processes
Coach, counsel, and educate members on credit worthiness
Communicate with members regarding additional information needed to reach a loan decision or find alternative solutions, keeping the member experience top of mind
Participate in and support Clearview’s commitment to the communities we serve
Actively talk about Clearview and work as a brand ambassador for the organization
Adhere to all organizational policies related to information security, privacy, fraud prevention, and regulatory compliance, including completion of required training and protection of confidential information.
Support Clearview’s Commitment to fostering a workplace where every individual feels welcomed, valued, and supported. Embrace and celebrate the unique differences of others, treat all people with fairness and respect, and contribute to an inclusive experience where everyone is encouraged to grow and pursue opportunities that lead to a better life. Understand and champion the belief that a diverse and inclusive workplace is essential to Clearview’s vision and success.