Mortgage Loan Officer I
About The Position
Redwood Credit Union is looking for a Mortgage Loan Officer I, who will be responsible for marketing mortgage loan products and coordinating, organizing, and preparing real estate documentation to ensure accurate and expeditious loan closings. The ideal candidate has a combination of education and experience equivalent to a high school diploma with a minimum of two years of experience in the mortgage industry or a closely related field. Redwood Credit Union offers a robust benefits package to our eligible employees including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, salary advancement based on performance, a 401(k) program with employer match, and competitive PTO accrual plus 11 paid company holidays and your birthday off! RCU also offers various discounts and perks such as discounts on auto loans, recreational or boat loan products, Visas and LOC Loans, and 0% interest loans for immigration-related expenses, naturalization process expenses, and garment, fitness, or home office equipment. Employees are also eligible for 100% financing for employee-purchased homes. The work environment is indoors; the majority of the time is spent sitting at a desk. Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.
Requirements
- Knowledge of internet-based loan origination software.
- Knowledge of basic residential mortgage loan products.
- Knowledge of real estate principles, practices, rules, and regulations.
- Knowledge of secondary market investor guidelines and compliance requirements.
- Skill, aptitude, and interest in sales.
- Skill in the operation of a PC with word processing and spreadsheet software, and Internet/intranet access.
- Ability to communicate effectively, both verbally and in writing.
- Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union team members.
- Ability to act independently and confidentially, using discretion and tract.
- Ability to analyze situations and recommend workable solutions.
- Ability to coordinate a variety of activities and prioritize work.
- Ability and desire to work in a team environment.
- Ability to obtain and maintain registration with the National Mortgage Licensing System and Registry in compliance with the requirements of Federal Law, including the SAFE ACT and NCUA part 761.
- High school diploma with a minimum of two years of experience in the mortgage industry or a closely related field.
Responsibilities
- Review loan files for accuracy and completeness upon receipt.
- Review preliminary title report and appraisal to ensure completeness and compliance.
- Schedule loan signing appointments with Members while confirming loan document orders.
- Consult with Members on at least a weekly basis regarding the status of their loan.
- Review cross sell opportunities and offer those that will benefit each individual Member.
- Approve and/or make recommendations for loan approval to established limits.
- Identify expired pre-approvals and send out Statement of Credit Denial Letters as required.
- Develop and utilize pipeline management system with loan processor to ensure high quality Member service.
- Prepare closing document order forms and ensure loan files are closed according to RCU standards.
- Recognize and propose changes in the workflow to maintain maximum efficiency.
- Counsel Members on loan requirements and matters affecting the granting of loans.
- Discuss loan options and programs that will benefit each Member.
- Recommend action steps to Members that help them qualify for a loan.
- Train staff on the fundamentals of mortgage lending and requirements to obtain a loan from RCU.
- Perform branch visits to assist in training co-workers.
- Provide exceptional service to all Members, volunteers, team members and service providers.
- Research and resolve Member or team member concerns as directed.
- Discuss loan products and services at special events such as home show and first-time homebuyer seminars.
- Compose and type letters, memos and reports for staff and Members as needed.
- Provide general assistance to management in completing tasks and projects.
- Examine loan files prior to auditing to ensure accuracy and compliance.
Benefits
- Competitive medical, dental, and vision insurance
- Mental health offerings
- Employee performance incentive plan
- Salary Advancement – Merit increase based on performance
- 401(k) program with employer match
- Competitive PTO accrual
- 11 paid company holidays
- Your birthday off
- 0.75% discount off RCU standard collateral auto loans
- 1% discount on all recreational or boat loan products
- 2% discount off Visas and LOC Loans through RCU
- 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs (Loan amount up to $1,000)
- 0% interest loan to support employees with expenses associated with the naturalization process (Loan amount up to $15,000)
- 0% interest on garment, fitness, or home office equipment loan of up to $500
- 100% financing for employee purchased homes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
