Mortgage Loan Officer- External Sales

ARISE FEDERAL CREDIT UNION•Canton, MA

1d•Hybrid

About The Position

There's never been a more exciting time to join us! We're launching a new brand and a new name Arise Financial (formerly known as Rockland FCU) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less. For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve. If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.

Requirements

High school diploma or equivalent required.
NMLS registration required or ability to obtain within the designated timeframe.
Strong knowledge of mortgage and home equity products, lending practices, and underwriting fundamentals.
Demonstrated success in sales, business development, networking, or relationship-based lending.
Strong ability to build and maintain referral relationships and generate self-sourced business.
Excellent communication, presentation, negotiation, and relationship-building skills.
Strong organization and pipeline management skills with the ability to manage multiple applications and deadlines.
Sound understanding of mortgage lending compliance, including TILA/RESPA, HMDA, and Fair Lending.

Nice To Haves

2–5 years of mortgage lending or related financial services experience preferred.
Experience with mortgage loan origination systems, such as Encompass, preferred.

Responsibilities

Generate mortgage and home equity business through external networking, business development, and referral partnerships.
Build and maintain strong relationships with realtors, builders, financial professionals, community organizations, and other referral partners.
Develop and manage a pipeline of self-sourced opportunities, providing consistent follow-up from application through closing.
Meet with applicants to understand their financial goals, gather required documentation, and recommend appropriate mortgage and home equity solutions.
Structure loan applications in accordance with product guidelines, underwriting requirements, and applicable policies.
Maintain accurate and complete loan documentation and information within the loan origination system.
Partner with Processing, Underwriting, Closing, and other lending teams to facilitate an efficient loan process.
Maintain compliance with applicable mortgage lending requirements, including TILA/RESPA, HMDA, and Fair Lending requirements.
Monitor pipeline activity, pull-through, production, and member experience results to achieve established goals.
Represent the Credit Union at community events, open houses, networking events, and other business development opportunities.
Stay current on mortgage products, market conditions, lending requirements, and industry trends to effectively serve members and referral partners.