Mortgage Loan Coordinator I

Heritage Family Credit Union • Rutland, VT

2d • Onsite

About The Position

The Mortgage Loan Coordinator supports the processing, closing, and funding of residential mortgage and home equity loans in accordance with HFCU and investor guidelines. This role issues required disclosures, orders and reviews reports, prepares and reviews closing documents, performs pre-closing quality control, and ensures loans are closed and funded accurately and on time while providing a positive experience for all parties. A day in the life involves ensuring the successful funding of scheduled mortgage loans by reviewing closing packages, confirming funding conditions, coordinating wire disbursements, and verifying proper loan booking. The role also includes reviewing the pipeline, prioritizing activities, gathering documentation, clearing underwriting conditions, coordinating appraisals and title work, preparing closing packages, reviewing Closing Disclosures, and scheduling closings. The coordinator acts as a communication hub, providing updates, troubleshooting issues, ensuring compliance, and keeping loans moving efficiently. Success requires strong organization, attention to detail, and the ability to manage multiple loans. The role offers an opportunity to help members achieve homeownership goals and deliver exceptional service.

Requirements

• Minimum High School Diploma or GED required.
• Strong organization, communication, ability to multi-task, attention to detail, comfortable in a fast-paced work environment.
• Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
• Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
• Must be capable of regular, reliable, and timely attendance.

Nice To Haves

• Previous mortgage experience or experience dealing with loan records preferred.

Responsibilities

• Ensure the successful funding of scheduled mortgage loans.
• Review closing packages and confirm all funding conditions have been satisfied.
• Coordinate wire disbursements and verify that loans are properly booked following the closing.
• Review pipeline and prioritize the day's activities.
• Gather outstanding documentation from members.
• Clear underwriting conditions.
• Coordinate appraisals and title work.
• Prepare closing packages.
• Review Closing Disclosures.
• Schedule upcoming closings with attorneys, title companies, and other settlement partners.
• Serve as the hub of communication for everyone involved in the mortgage process.
• Provide updates to members and Mortgage Loan Officers.
• Troubleshoot issues that could impact closing timelines.
• Ensure compliance requirements are met.
• Keep loans moving efficiently from application to funding.
• Communicate clearly, timely, and accurately with borrowers and all essential parties to ensure a positive experience, including explaining mortgage documents, requirements, timelines, expectations, and the closing process.
• Prepare, issue, and track required disclosures and documentation for mortgage and home equity loans from application through closing, ensuring compliance with all required timeframes.
• Request, obtain, and review borrower documentation, verifications, and third-party reports to ensure loan conditions and requirements are satisfied prior to closing.
• Review loan files prior to closing to confirm all processing conditions are met, documented, and ready for execution.
• Prepare, review, and coordinate accurate closing documents and ensure loans are closed and funded timely, including completing funding transactions, wires, and required system updates.
• Ensure all processing, closing, and funding activities are completed accurately and in compliance with federal, state, investor, and mortgage lending requirements.
• Maintain predictable and reliable attendance.
• Perform other related duties as assigned.
• Ensure adherence to BSA (Bank Secrecy Act) and risk compliance standards in all job responsibilities, maintaining the organization's regulatory integrity and mitigating potential risks.

Benefits

• Paid time off in addition to paid federal holidays
• Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
• 401k match
• Ongoing training opportunities
• 8 hours of volunteer time with an organization important to you
• Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 seasonally)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED