Mortgage Default Specialist - Claims & REO

United Wholesale Mortgage•Pontiac, MI

2d•Onsite

About The Position

The Default Specialist - Claims & REO will be a key member of the UWM Servicing Oversight team whose focus is testing and analyzing default and non-performing loans. As a Master Servicer, UWM ensures its sub-servicers are adhering to all guidelines by performing monthly tests for validation and remediation as necessary. The Specialist will work closely with servicing leaders at UWM as well as the associated sub-servicers to ensure that all Federal, State, CFPB, and other guidelines are followed. This role requires 100% onsite attendance in our Pontiac office.

Requirements

2 years of Default Servicing experience or equivalent knowledge
Strong knowledge of Federal and Agency Servicing guidelines and procedures for FHLMC, FNMA, and GNMA
Great analytical and problem solving skills
Excellent verbal and written communication skills
Expert at MS Excel
Experience with MSP (Black Knight)
High School Diploma

Nice To Haves

Bachelor's degree
Familiar with IAssit, FHA Connection, Valeri, and Docutech
Knowledge of servicing transfers with loans in default and loss mitigation

Responsibilities

Performing oversight tests on non-performing loans
Analyzing test results by identifying potential risk to the borrower and business
Identifying and reporting test findings for remediation
Helping Internal Departments with identifying the root cause of errors
Effectively communicating with a wide variety of internal parties to resolve test findings
Updating job aids and tests for the Oversight team as needed

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi