Mortgage Consultant Assistant

HUNT Real Estate Corporation•Buffalo, NY

About The Position

The Mortgage Consultant Assistant is responsible for proactively strengthening business relationships between Hunt Sales Associates, borrowers, potential applicants, and other individuals or teams involved in the mortgage transaction, along with the Hunt Mortgage Consultant(s). This objective is reached by obtaining an MLO license and assisting Hunt Mortgage Consultants with day-to-day activities.

Requirements

High School degree or equivalent
One or more years’ experience in mortgage banking, preferred, but not required
One or more years’ experience in a customer service field
Personable
Excellent oral and written communication skills
Strong computer skills; Microsoft Word, PowerPoint and Excel
Experience with Social Media
Ability to work in a cooperative, collegial manner with other departments to accomplish company goals and objectives
Ability to Multi-Task
Organized and detail-oriented
Strong eye for detail – commitment to excellence
Strong organizational skills
Strong communication skills
Excellent customer service skills – empathetic, caring, sensitive
Ability to work well under pressure
Positive Attitude and willingness to help others
Self motivated with a strong desire to learn
Emotional intelligence
Professional dress and demeanor
Want to be part of a high paced, ever evolving team
Begin pre-licensing courses within ten (10) days of start date.
Complete the Mortgage Loan Originator test within thirty (30) days of start date and successful pass the test no later than ninety (90) days of the start date.
Submit all paperwork for NMLS license within ten (10) days of passing test.
Receive valid NMLS license based on current standard state turn-times.

Nice To Haves

A 4-year college degree is preferred

Responsibilities

Work with the VP and Compliance team to obtain your Mortgage Loan Originator License.
Begin and/or complete potential borrower(s) data entry information in the Encompass LOS system.
Help answer calls and texts.
Respond to agents and buyers and schedule a time for the MC to chat with borrower or agent when needed.
Review, send or update a pre-qualification letter to agents and borrowers with MC’s approval.
Have a working knowledge of NCINO, our on-line application system and Encompass our POS system, as well as other mortgage related systems.
Be able to run automated underwriting decision engine from either Fannie Mae, Freddie Mac or Government Underwriting systems when directed by the Mortgage Consultant.
Have a basic working understanding of borrowers income, assets and credit.
Be able to input borrower income information into Fannie Mae or Freddie Mac Income Calculator.
Run the DDA borrower income/asset analyzer on loan files.
Work closely with the Hunt Mortgage Processor and closing team to ensure timely commitments and closings.
Follow-up with the borrower(s) for outstanding documents on files in process when advised.
Provide status information to borrowers and/or real estate agents.
Advise Mortgage Consultant on a weekly basis on upcoming commitment dates, closing dates and rate expiration dates or any other critical task.
Help distribute Hunt Mortgage rate sheets, flyers and announcements to the Hunt sales associates.
Assist MC’s with social media scheduled posts.
Assist with arrangements for lunch and learns or other office meetings and events.
Assist with open house sheets and other marketing tasks.
Support Hunt’s vision of KYSO Service, business objectives, goals and mission.
Other tasks that may be assigned by the VP as needed.
Be a valued member of a ever growing, productive mortgage team.