Mortgage Construction Funding Manager

Fifth Third Bank • Kentwood, MI

15h

About The Position

The Mortgage Construction Funding Manager manages the mortgage construction funding team and the risks associated with construction loans. The role oversees review of project budgets and loan documentation, verification of funds for disbursement, and compliance with Bancorp policies and procedures. Construction administration focuses on ensuring compliance with loan documentation and that loans remain within budget to complete projects. The manager is accountable for identifying, assessing, managing, monitoring, and reporting risks while following policies and supporting a positive customer and colleague experience.

The manager oversees mortgage construction loan disbursement procedures, draw requests, team performance, training, service levels, work quality, activity reporting, and related projects and process improvements. The position communicates with internal partners and borrowers and other external parties regarding project issues, and provides employee feedback, development, recognition, and succession planning.

Requirements

• Undergraduate degree or equivalent related work experience.
• At least 5 years of experience administering mortgage construction loan disbursements.
• Excellent oral and written communication skills.
• Basic understanding of internal operational functions and mortgage real estate lending.
• Above-average problem-solving and customer-service skills.
• Ability to handle and prioritize multiple tasks.
• PC proficiency with Windows-based word-processing and spreadsheet applications.

Responsibilities

• Manage overall procedures for mortgage construction loan disbursements and supervise disbursement of all construction draw requests.
• Maintain working knowledge of Fifth Third Bancorp mortgage construction loan policies and escalate issues to appropriate parties.
• Train mortgage construction funding team members, new relationship managers, portfolio managers, and other departments.
• Ensure staff adhere to the Loan Draw Procedures manual.
• Communicate project progress and issues, including budget shortfalls, mechanic’s liens, and equity issues, to relationship managers, portfolio managers, credit officers, and other applicable internal areas.
• Communicate with borrowers, construction management companies, title companies, and inspectors.
• Oversee review of draw-process loan documentation, including credit memos, notes, mortgages, construction loan agreements, and budget analyses.
• Oversee daily team performance, including ordering title exams, verifying lien position, and coordinating project inspections with external inspectors.
• Monitor project budget line items by verifying contract amounts, change orders, equity, stored materials, authorized signatures, retainage, contingency, and site work.
• Verify soft-cost invoices and review and approve mortgage loan operations disbursement forms.
• Ensure service-level agreements are met by prioritizing duties, monitoring workload against staffing levels, and ensuring consistent work quality.
• Maintain accurate reporting of team activities and volumes.
• Participate in or lead projects and teams within or on behalf of the Construction Loan or Loan Fulfillment team.
• Recommend process changes to minimize risk and improve customer service.
• Initiate reviews of Construction Policy and Procedures for appropriateness and understanding.
• Provide employees with timely, candid, constructive performance feedback; develop employees, provide challenging career-growth opportunities, support succession planning, and recognize and reward accomplishments.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager