Mortgage Closing Supervisor

Marine Credit Union•Remote, WI

5d•Onsite

About The Position

Responsible for oversight of the loan closing and funding team. This role involves day-to-day supervision of activities within the loan closing and funding areas, preparation of accurate loan closing packages, and ensuring accurate loan fundings onto Marine Credit Union’s core system. The position also focuses on maintaining efficient member service, planning workload assignments, conducting meetings, providing training and coaching, completing audit responses, preparing reports, and ensuring quality control and timely title policies.

Requirements

Knowledge of credit union operations focused on mortgage lending.
Ability to provide critical feedback to all team members.
Ability to influence, educate, and connect team and members to technology.
Knowledge of laws and regulations related to Credit Union operations policies and procedures.
Previous experience in customer service.
Knowledge in Symitar, Salesforce, Encompass, and Synergy.
Knowledge of Fannie Mae and Freddie Mac requirements.
Leadership abilities including employee coaching and development for quality, performance, and results.
Strong organizational skills with the ability to manage workflow, staffing needs, projects, and departmental priorities.
Strong verbal and written communication skills.

Nice To Haves

College Degree in Business, Finance, Math, Accounting, or related field desired.
5+ years of lending experience desired.
3+ years of supervisor/management experience desired.

Responsibilities

Day-to-day supervision of the activities with the loan closing and funding areas.
Preparation of accurate loan closing packages for in-house and secondary market loans within required regulatory timelines.
Responsible for accurate loan fundings onto Marine Credit Union’s core system and balancing of various GL’s.
Maintaining efficient member service and relationships.
Plan and organize workload assignments of staff.
Conduct 1 on 1’s and team meetings in conjunction with the Mortgage Processing Manager.
Provide training and coaching to closing and funding team members.
Complete audit responses applicable to closing documents and funding findings.
Prepare and provide reporting as needed to Mortgage Processing Manager.
Provide Quality Control prior to closing and post-closing.
Ensure Final Title Policies are timely and accurate.