Mortgage Banking Specialist

F.N.B. Corporation • Charlotte, NC

4d • Onsite

About The Position

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.

Requirements

• Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED
• Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3
• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• Must possess a Nationwide Mortgage Licensing System and Registry identifier.

Nice To Haves

• BS or BA degree preferred.
• Experience with Easylender, Uni-form and Genesis.

Responsibilities

• Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsel customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience.
• Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
• Provides direction, feedback, and performance coaching to Sales Assistant, and is responsible for the daily management of Sales Assistant's production performance, efficiencies and loan quality, as well as their overall customer experience delivery.
• Provides recommendations to management as to recruiting, hiring, and advancement of Sales Assistants and other support team members.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Benefits

• A culture of teamwork.
• A history of success.
• The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina.
• Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED