Mortgage Associate, Direct Lending Sales (Jr. Loan Officer)

Onity•Dallas, TX

8d•$20•Hybrid

About The Position

Junior Loan Officers will be responsible for soliciting existing Portfolio customers to sell a range of mortgage products in order to meet individual sales goals, company retention goals, and most importantly meet the needs of the Homeowner. At PHH Mortgage, we enjoy being a part of the lending industry and we want to share this fulfilling, challenging, REWARDING career with you! Set in a virtual classroom environment and some on-site, PHH Mortgage will provide you the training and tools for success and a lucrative new career!

Requirements

College Degree, High School Diploma, GED or military experience equivalent
Ability to obtain industry required licensing and continued education (company sponsored)
Ability to maintain annually all federal and state licensing requirements (This includes background and credit checks annually)
Customer service driven; responsive to client issues and concerns
Ability to effectively communicate with others in a professional manner
Flexibility in schedule to accommodate morning /evening shifts as well as Weekends
Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook

Nice To Haves

Recent college grads looking for an exciting career in the mortgage industry
Veterans transitioning to the civilian workforce
Candidates with 1 to 2 years of Sales or Customer Service experience

Responsibilities

Soliciting existing Portfolio customers to sell a range of mortgage products.
Meeting individual sales goals and company retention goals.
Meeting the needs of the Homeowner.
Handling inbound and outbound leads provided by the company from existing clients.
Completing mortgage applications for qualified clients.
Communicating and setting proper expectations with the client from the start of the transaction.
Qualifying clients for new mortgage loans using automated underwriting systems (DU/LP).
Delivering mortgage options to customers in one call to move forward with PHH Mortgage as their preferred lender.
Collecting pertinent information/documents from clients to begin processing.
Sending all required paperwork to clients and providing excellent customer service.
Adhering to all regulatory mortgage compliance guidelines.
Partnering with internal operations to consistently produce clean files and successfully complete transactions.
Inputting transactions into PHH Mortgage’s lead management system.
Communicating effectively with all parties to the transaction.
Offering excellent customer service to all borrowers.
Structuring business day to ensure a balance of taking inbound leads and making follow-up contact with the current sales pipeline to consistently meet minimum performance standards.
Attending all trainings, sales meetings, and orientations as directed.
Increasing knowledge of the mortgage industry by completing all internal trainings timely.
Ability to use multiple software applications at one time.