Mortgage Area Sales Manager
About The Position
The Mortgage Area Sales Manager is responsible for leading, developing, and growing a high-performing team of Loan Officers across their region. This role focuses on recruitment, retention, coaching, performance management, and sales leadership, working closely with Regional Sales Managers and Sales/Branch Managers to drive consistent production, a strong culture, and long-term growth. The Mortgage Area Sales Manager will work closely with our bank partners to collaborate on initiatives that advance shared goals and business development. This position is not a branch operations role; the primary emphasis is on Business Development, people leadership, sales performance, and development.
Requirements
- Active NMLS number in good standing
- Strong written and verbal communication skills
- Minimum 3 years of experience as a Loan Officer with a proven sales record
Nice To Haves
- Working knowledge of FNMA/FHLMC, FHA, VA, and State Bond Program guidelines
- Familiarity with current Mortgage Industry, Regulatory, and Mortgage Secondary Market requirements and conditions
- Minimum 3 years of experience as a Mortgage Sales Manager (or equivalent management experience)
Responsibilities
- Partner with Regional Sales Managers and Sales/Branch Managers to drive sales execution across the region
- Partner with Regional Sales Managers and Sales/Branch Managers to establish, track, and support sales goals for Loan Officers, aligned with regional and company objectives
- Support achievement of production and budget goals assigned to the region
- Review company and sales performance reports to monitor progress and identify opportunities
- Support pipeline management, profitability, customer satisfaction metrics, and performance reviews
- Recruit and retain high-quality Loan Officers aligned with TowneBank’s culture and growth strategy
- Coach Sales and Branch Managers on effective recruitment and retention practices
- Develop strategies to attract top talent and reduce turnover
- Support onboarding and early-stage success of new Loan Officers
- Serve as a sales coach and leader, not just a manager
- Coach Sales and Branch Managers on how to effectively coach their Loan Officers
- Support and reinforce best practices in sales behaviors, activity management, and relationship development
- Coordinate Loan Officer training with the Training Manager as needed
- Promote a mindset of accountability, ownership, and continuous improvement
- Support Sales/Branch Managers and Loan Officers in executing consistent, effective sales processes
- Ensure sales activities align with TowneBank’s commitment to an exceptional client experience
- Communicate and implement sales-related policy or process changes as needed
- Maintain a strong working knowledge of: Mortgage products, pricing, and guidelines, Market trends and competitive landscape, Applicable laws, compliance, and regulatory requirements, Sales technology and industry best practices
- Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML), including the Bank Secrecy Act (BSA)
- Work collaboratively with Marketing and Sales teams, supporting regional marketing agreements
- Identify business development opportunities for TowneBank Mortgage and affiliated companies
- Strengthen internal partnerships to support growth, efficiency, and market presence
- Achieve $12 million in annual closed loan volume through personal production
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
