Mortgage Accounting Clerk - Toronto

Scotiabank • Toronto, ON

8d • Onsite

About The Position

The Mortgage Accounting Clerk (MAC) provides administrative support to Scotia Mortgage Authority (SMA), Home Financing Solutions (HFS), eHOME, and Real Estate Secured Lending (RESL). You’ll deliver high-quality service to Mortgage Fulfilment Officers (MFOs), Underwriters, Solicitors, and customers by accurately processing entries in a timely manner. Responsibilities include posting, verifying, and balancing entries using Forms Free Teller (FFT), Wire Payments, Term Lending System (TLS), and ScotiaConnect, preparing payout statements, and managing bridge loan payouts and discharge requests in line with Scotiabank policies.

Requirements

• Minimum 1 year of accounting experience preferred
• Proficiency in Microsoft Office and Adobe.
• Excellent communication and customer service skills.
• Ability to work under strict deadlines in a fast-paced environment.
• Strong organizational, prioritization, and problem-solving skills.

Nice To Haves

• Knowledge of Scotiabank mortgage products, policies, and systems (FFT, ScotiaConnect, SMART Funding, Term Lending System, KS (VISA), TLS, MIMS) is an asset.
• post-secondary education is an asset.

Responsibilities

• Process, verify, and balance entries using Forms Free Teller (FFT), Wire Payments, Term Lending System (TLS), and ScotiaConnect.
• Prepare and post payout statements, discharge requests, and bridge loan payouts in compliance with Scotiabank policies.
• Reconcile daily transactions, resolve discrepancies, and maintain data integrity as advised by Operations and Corporate Services (OCS), Mortgage Accounting Officers, MFOs, lawyers, branches, and your Team Leader.
• Issue mortgage-related statements, process customer debt payouts, and handle escalation entries.
• Maintain inboxes for Bridge Loans and Escalations; ensure work meets SLA timelines.
• Adhere to privacy, security, and regulatory guidelines; maintain confidentiality and follow Clean Desk Policy.
• Provide feedback on process improvements and contribute to a positive team culture.

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed