Morning Cleaning Supervisor - RBC Amphitheatre
About The Position
Position Overview: Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us –be part of the Cleaning Staff at RBC Amphitheatre where our staff are our crew members and have the unique opportunity to create an exceptional fan experience. We’re looking for seasonal crew members to join our team as Cleaning Supervisor! Willing to go above and beyond for both fans and fellow crew members, creating and maintaining a clean event space before, during and after our events, possessing a positive “can-do” attitude …rain or shine -the show must go on! WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB RBC Amphitheatre is seeking an Morning Cleaning Supervisor. The Morning Cleaning Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the cleaning staff within the venue while also contributing to the cleaning efforts.
Requirements
- High School Diploma or equivalent
- Previous experience working as a supervisor or Superintendent
- Previous experience in a customer service role, a strong asset
- Must be highly motivated, take initiative.
- Attention to detail, quality and accuracy
- Able to work outdoors (rain or shine), among crowds and in a loud environment
- Must be available for flexible working hours which could include weekends, evenings and holidays –as dictated by the event calendar
- Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue
- Strong relationship building and communication skills
- Ability to work independently
- Excellent verbal and written communication skills
- Position requires constant walking, climbing stairs, lifting and carrying up to 50lb and occasional sitting
- A passion for live events!
Responsibilities
- Direct and supervise cleaning staff and other employees performing similar services as directed.
- Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
- On an ongoing basis lead and train staff to ensure that all staff members are well-informed on event specific details.
- Assist with managing breaks, managing positions in our cleaning team.
- Assist management to ensure, compliance with all venue policies and procedures to include all safety regulations.
- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
- Partner with fellow crew members at the end of show to close the venue - this may include collecting recyclables from the lawn and/or reserved section.
- Oversee productivity and work assignments of the cleaning staff and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
- Other tasks as assigned by the Cleaning Manager.
- Enforce safety and safety according to venue policies.
- Report incidents and counsel employees as required.
Benefits
- We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
- Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
- And of course, access to free live events through our exclusive employee ticketing program.
- Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
