Mopar Custom Shop Operations Manager

Stellantis•Auburn Hills, MI

About The Position

The Mopar Custom Shop Operations Manager role is responsible for ensuring the timely processing of vehicles within the MOPAR Custom Shop facilities assigned to them. In addition to, coordinating with the MOPAR Accessory Sales lead to assist in driving sales growth for Custom Shop Upfits. This involves but not limited to having strong leadership, good understanding of process constraints, manufacturing knowledge, organization, attention to detail, decision-making skills, and ability to work cross functionally with others.

Requirements

Bachelor's degree in Business, Finance, Supply Chain, or related field
Minimum 8 years' automotive experience in Manufacturing Operations, Supply Chain Management, Finance, or related fields
Strong communication skills and ability to present information in a clear and concise manner across various levels of the company
Passion and desire to lead Custom Shop operations to consistently delivers results; proven team building skills
Demonstrated ability to work across all areas in an organization
Analytical skills
Ability to adapt quickly to changes in direction or approach
Program Management skills

Nice To Haves

Familiarity with the various teams within Stellantis and Mopar including but not limited to Supply Chain, Manufacturing, and Purchasing
Understanding of Stellantis commercial operations, including dealer network and aftersales

Responsibilities

Maintain constant communication with Custom Shop suppliers to ensure proper operations within their assigned locations
Timely processing of vehicles
Establish and maintain accurate upfit constraint details
Review forecasting data to ensure demand is within constraints
Lead communications between Custom Shops and cross function Stellantis departments
Critically manage operations issues to minimize production disruptions
Coordinate with MOPAR Custom Shop Program Management on the launch of new Upfit packages
Establish First Look, Pre-PER, and coordinate with MOPAR Quality on PER unit(s)
Ensure Custom Shop Upfit readiness is on time for launch
Manage appropriate systems to ensure vehicles are routing to the appropriate locations, sale code data is added to manufacturing reporting, and constraints communicated to production planning for inclusion in their modeling
Increase the efficiency of existing processes and procedures to improve capacity
Coordinate with MOPAR Accessory Sales lead on areas of opportunity to improve upfit sales
Highlight underutilized capacity for additional sales volume
Increase capacity where demand consistently exceeds capacity
Assess other feedback regarding Custom Shop Upfits from the field