Monitoring Specialist

Spartan X

7h•Onsite

About The Position

SpartanX is seeking an experienced, detail-oriented Monitoring Specialist to support residential solar system performance, activation, funding, and project closeout. This position is responsible for monitoring solar systems, identifying performance issues, managing post-installation workflows, and ensuring projects progress successfully from installation through activation, funding, and completion. We're looking for someone with hands-on experience using Tesla, Qcells, and Enphase monitoring platforms who understands residential solar operations and can manage multiple projects while maintaining accuracy and consistent follow-through.

Requirements

Residential solar operations experience required.
Hands-on experience with Tesla, Qcells, and Enphase monitoring platforms required.
Strong understanding of residential solar system performance and monitoring workflows.
Experience managing post-installation job closeout processes.
Familiarity with solar project funding requirements and milestones.
Experience with PPAs and Lightreach.
Ability to identify and troubleshoot solar monitoring issues.
Strong attention to detail and organizational skills.
Ability to manage multiple projects and competing deadlines.
Strong written and verbal communication skills.
Experience using CRM, project management, and operational tracking systems.
Ability to work independently while coordinating effectively across multiple departments.

Nice To Haves

Experience with utility interconnection processes.
Familiarity with AHJ requirements and Permission to Operate (PTO).
Experience coordinating utility-related activation requirements.
Background in solar asset management or operations support.

Responsibilities

Monitor residential solar system performance using Tesla, Qcells, and Enphase platforms.
Build and review solar system arrays within monitoring platforms.
Identify system performance concerns, communication failures, and monitoring discrepancies.
Troubleshoot monitoring issues and escalate technical concerns to the appropriate teams.
Track system performance and activation status.
Maintain accurate monitoring records and provide updates on unresolved issues.
Manage post-installation job closeout processes.
Review project documentation for accuracy and completeness.
Submit activation milestones through Palmetto/Lightreach.
Track activation requirements and outstanding project milestones.
Coordinate with internal departments to resolve issues preventing activation or closeout.
Ensure project records accurately reflect activation and completion status.
Support solar project funding workflows by verifying required milestones and documentation.
Monitor outstanding funding requirements and follow up on incomplete items.
Work with internal teams to address issues affecting project funding.
Support projects involving Power Purchase Agreements (PPAs) and Lightreach.
Assist with tracking utility interconnection requirements and project progress.
Coordinate with appropriate teams regarding Permission to Operate (PTO) and activation-related issues.
Collaborate with Installation, Service, Interconnection, Customer Experience, and Finance teams.
Maintain accurate project information within company systems.
Track outstanding monitoring, activation, funding, and closeout requirements.
Identify delays and proactively communicate issues affecting project completion.
Provide regular reporting on system status, activation progress, and outstanding project requirements.
Support timely resolution of issues affecting customer experience and project completion.