Monitoring Specialist

Spartan X

About The Position

As a Monitoring Specialist, you will be responsible for monitoring solar system performance, managing post-install workflows, and supporting activation, funding, and project close-out processes. This is a detail-oriented operational role that directly impacts customer satisfaction, project timelines, and company revenue. The ideal candidate is organized, proactive, and comfortable managing multiple projects simultaneously.

Requirements

Experience in residential solar operations
Experience using Tesla, Qcells, and Enphase monitoring platforms
Strong understanding of solar monitoring workflows and system performance
Experience managing close-out documentation and project milestones
Familiarity with solar funding workflows and requirements
Experience with PPAs and Lightreach
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience with utility interconnection processes
Knowledge of AHJ requirements and PTO (Permission to Operate)
Familiarity with CRM or project management software
Solar operations or asset management experience

Responsibilities

Monitor residential solar system performance using Tesla, Qcells, and Enphase platforms
Build and review system arrays as needed
Identify, troubleshoot, and escalate system performance or communication issues
Manage project close-out processes and ensure documentation accuracy
Submit activation milestones through Palmetto / Lightreach
Support funding processes by ensuring project milestones are completed accurately and on time
Track and assist with utility interconnection processes
Maintain organized and accurate project records
Collaborate with installation, service, customer experience, finance, and operations teams
Provide updates and reporting on system performance and project progress