Monitoring Operator

U-Haul•Phoenix, AZ

9d•Onsite

About The Position

This is a fully in-office position with no remote work available. The Monitoring Operator will be responsible for handling alarms and security, accessing cameras for U-Haul centers nationwide, communicating with field team members regarding security matters, assisting field team members with setting up security codes, and helping customers who are unable to leave a U-Haul property due to issues like gates or elevators.

Requirements

Comfortable working with computers and handling multiple programs at once
Able to remain calm and efficient when handling security matters
Good communicator over the phone and in person
Detailed note taker
Applicants must be legally authorized to work and must not require employer sponsorship.
Candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools.

Responsibilities

Handling alarms/security and accessing cameras for U-Haul centers across the nation
Communicating with field team members about security related matters
Aiding field team members with getting security codes setup
Assisting customers who become unable to leave a U-Haul property (gates/elevators)

Benefits

Medical insurance
Prescription drug plans
Dental & Vision plan with hearing care discounts
Onsite medical clinic for team members and eligible family members
New indoor fitness gym (Midtown Phoenix campus)
Get Fit Gym Reimbursement Program
Registered Dietitian Program
WeightWatchers®
CVS Virtual Care
U‑Haul Kids Program
24‑Hour Nurse Line
Wellness Program (Healthier You initiatives & challenges)
Mindset App Reimbursement
Pet Insurance & Wellness plans
Career stability
Opportunities for advancement
Valuable on‑the‑job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U‑Haul University®
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Company‑paid life insurance
Voluntary life insurance options
Short-Term and Long‑Term Disability
Critical Illness, Accident & Hospital Indemnity plans
Business & business travel insurance
MetLaw Legal Program
MetLife Auto & Home Insurance
LifeLock Identity Theft Protection
Dave Ramsey’s SmartDollar® Financial Wellness Program
U‑Haul Federal Credit Union
Paid holidays, vacation, and sick time
You Matter Employee Assistance Program (EAP)
Discounts on cell phone plans, hotels, computers, vehicles & more
Community involvement & volunteer opportunities
U‑Haul Mothers Program (Paid maternity leave)