Monitoring Engineer, Senior

Booz Allen Hamilton•McLean, VA

About The Position

Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on veteran’s access to health care? You understand your customer’s environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As a systems engineer on our team, you have the chance to shape Enterprise Command Center ( ECC ) mission by leading monitoring engineering effort, on the Endpoint Support and Operations Monitoring ( ESOM ) contract on the Application Performance Monitor team. Your customer will t rus t you to not only design and develop these systems, but also evolve them with advanced technology solutions. On our team, you’ll be able to broaden your skillset into areas like Dynat race . Grow your skills by merging enterprise monitoring and engineering growth to create valuable impact increasing health service stability. Join our team and create the future of increasing application and service health in enterprise monitoring in the VA. Due to the nature of work performed within this facility, U.S. citizenship is required. Join us. The world can’t wait.

Requirements

5+ years of experience implementing and administering Dynatrace or monitoring tools such as SolarWinds, including dashboards, alerting policies, and service mapping
Experience with Dynatrace and SolarWinds platform deployment, configuration, and performance tuning
Experience integrating monitoring solutions with ServiceNow for automated incident, event, and CMDB workflows
Experience with log aggregation, event correlation, and performance analytics tools
Knowledge of infrastructure, application, and network monitoring concepts
Ability to troubleshoot in complex enterprise environments
Ability to work across engineering, operations, and program teams
Public Trust clearance required
Bachelor’s degree and 20+ years of experience with system engineering, or Master’s degree in Computer Science or Electronics Engineering and 10+ years of experience with system engineering

Nice To Haves

Experience designing or operating observability platforms, including APM, logging, metrics, or tracing at enterprise scale
Experience with event correlation, AIOps platforms, or machine‑learning‑based alerting
Experience with automation and scripting, including PowerShell, Python, or Ansible
Experience developing monitoring strategies for hybrid or modernized infrastructures
Knowledge of cloud platforms, including AWS, Azure, or GCP, and cloud‑native monitoring services
Knowledge of ITIL processes and how monitoring aligns with incident, problem, and change management
Knowledge of supporting large federal, DoD, or public‑sector IT environments
Ability to mentor junior engineers and contribute to technical leadership within the monitoring discipline
Dynatrace, SolarWinds, ServiceNow, or related Monitoring or ITSM Technologies Certifications

Responsibilities

Leading monitoring engineering effort on the Endpoint Support and Operations Monitoring (ESOM) contract on the Application Performance Monitor team.
Designing and developing monitoring systems.
Evolving monitoring systems with advanced technology solutions.
Developing dashboards, reports, and observability views for technical and leadership audiences.