Monitor

The Salvation Army Eastern Territory • Allentown, PA

1d • Onsite

About The Position

The monitor will be responsible for the safety and security of the emergency shelter guests and the permanent housing program guests. The monitor will track the entry and exit of all guests and visitors. Responsible for maintaining the conditions of the shelter, enforcing rules, general office, clerical and phone work, intakes and exits, cleaning and preparing guest rooms, meal preparation and reporting guest issues to the caseworker.

Requirements

• High school diploma or GED.
• At least 2 years working with people.
• Ability to function as a team member.
• Excellent communication, listening, reading, and writing skills.
• Pennsylvania's Child Protective Services Law requires all prospective employees to complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check.
• Completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support the Mission of The Salvation Army.

Nice To Haves

• College degree
• Human service experience

Responsibilities

• Understand and enforce Hospitality House Rules and Regulations.
• Understand and enforce the Employee Code of Conduct.
• Be on time for all scheduled shifts as indicated on schedule.
• Follow proper call-off procedures.
• Be available to cover shifts as needed (e.g., holidays, to cover sick, vacation).
• Orient and train newly hired monitors.
• Report to the Director or Caseworker any resident infractions or resident concerns.
• Provide coverage and security at the front desk.
• Put out daily mail to guests.
• Complete meal logs for guests who eat at the shelter.
• Clean and maintain all common areas of the shelter, including the kitchen and bathrooms daily.
• Assist the cook with preparing, cleaning up meals, and menu planning if needed.
• Prepare meals as needed.
• Read a daily logbook and complete daily tasks and responsibilities.
• Document importantly events or supplies needed in the logbook.
• Complete all assigned tasks on daily chore list daily.
• Answer all telephone calls, take accurate messages, and forward to the appropriate individual.

Benefits

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED