About The Position

The Video Monitor Tech provides constant surveillance of assigned patients through a camera monitoring system and patient/staff communications. The Video Monitor Tech utilizes the monitoring system to work effectively with the health care team to identify patient risks, prevent possible injury, and assure patient safety.

Requirements

  • GED or High School Diploma
  • Ability to recognize and act upon changes in patient condition, activity and emergency situations.
  • Ability to maintain confidentiality and awareness of ethical and legal responsibilities.
  • Ability to understand, use and document basic medical terminology.
  • Ability to communicate effectively in verbal and written form.
  • Ability to utilize excellent customer service skills with patients, families, and the health care team.

Nice To Haves

  • Nursing Assistant, Clerical Associate, Medical Assistant or other health care ancillary training is highly desirable.
  • Hospital or health care experience preferred

Responsibilities

  • Constantly observes assigned patients via video monitor and ensures a safe environment at all times. Communicates with patients appropriately through call system.
  • Adheres to all Shands Jacksonville policies and procedures as applicable to position requirements.
  • Documents observations on the sitter flow sheet hourly and/or with any change in patient condition, activity, or intervention.
  • Keeps RN informed of patient status and activity and reports significant changes immediately.
  • Obtains/gives report at shift change from/to Video Monitor Tech and RN.
  • Ensures monitor equipment is working and maintained at all times.
  • Ensures video monitors are never left unattended.
  • Introduces self to patient and family at beginning of shift.
  • Reviews Shands Jacksonville emails on at least a weekly basis and responds appropriately and timely.
  • Demonstrates the BEST Behaviors and the dimensions of Patient Centered Care during the performance of duties.
  • May be cross-trained to perform other duties on the nursing unit, within the scope of training and competency.
  • Performs all other duties as assigned by supervisor within job scope.
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