About The Position

The Monitor Technician Unit Secretary provides clerical support to an assigned nursing unit and physician staff as part of a customer-focused, service-oriented team. The role is trained and/or certified in basic cardiac monitoring and continuously observes cardiac rhythms throughout the department, reporting changes to appropriate health care staff. Duties also include chart and forms management, data collection, processing orders and results, handling admissions, discharges, and transfers, and supporting departmental communication. The position follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety. Employees may handle hazardous drugs in accordance with applicable NIOSH and USP 800 guidelines. This is a full-time, regular, non-exempt position at MMC-Memorial Medical Center. The night-shift schedule is eight-hour shifts, 36 weekly hours, with variable days and every-other-weekend work. The pay range is $27.70–$38.78 per hour, with a comprehensive benefits package for eligible positions.

Requirements

  • High school diploma or GED.
  • BLS-Basic Life Support Healthcare Provider certification within 30 days.
  • EKG certification, or CCT (CCI) certification, or CRAT (CCI) certification.
  • Demonstrated understanding of the heart's electrical system and ability to differentiate EKG rhythms by successfully completing competency testing within eight weeks, as determined by the hiring manager.
  • One year of recent relevant experience.
  • Knowledge of basic patient care skills, medical terminology, views, and equipment.
  • Written and verbal communication skills for communicating with team members, supervisors, patients, and other personnel.
  • Advanced knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook), electronic health records (EHR), EPIC, and related information systems.
  • Ability to interpret data and instructions in written, oral, diagram, or schedule form.
  • Ability to prioritize assignments and work within standardized policies and procedures to meet objectives and deadlines.
  • Ability to work independently and as part of a team, including managing multiple tasks in an interrupt-driven environment.
  • Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
  • Ability to ensure privacy of patients' protected health information.

Responsibilities

  • Provide clerical support to the assigned nursing unit and physician staff.
  • Continuously observe department cardiac rhythms and report changes to appropriate health care staff.
  • Manage charts and forms and collect data.
  • Process orders and results.
  • Process admissions, discharges, and transfers.
  • Support departmental communication as required.
  • Follow applicable regulations, codes, policies, and procedures to ensure privacy and safety.
  • Protect each patient's protected health information.
  • Recognize emergency situations and take appropriate action.
  • Build collaborative relationships with peers and other staff to achieve departmental and corporate objectives.
  • Handle hazardous drugs, if required, in accordance with NIOSH and USP 800 guidelines.

Benefits

  • Comprehensive benefits package for eligible positions.
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