MONITOR TECHNICIAN / UNIT SECRETARY - CRITICAL CARE

Johnson Memorial Hospital•Franklin, IN

1d•Onsite

About The Position

This role involves monitoring cardiac rhythms for patients both within the Critical Care Unit (CCU) and remotely via telemetry. The technician will also handle secretarial duties, including answering phones, maintaining logs, communicating with ancillary departments, and greeting visitors. A key aspect of the role is to ensure timely receipt and delivery of information from various systems and to support the Mission and Values of Johnson Memorial Health while adhering to all applicable regulations and policies.

Requirements

High school diploma or equivalent required.

Nice To Haves

Medical terminology course or previous secretarial experience in a health-related field a plus.
Basic dysrhythmia recognition course and/or previous experience preferred.

Responsibilities

Receives demographic and clinical information regarding patient and initiates cardiac monitoring for patients being monitored remotely (telemetry).
Observes cardiac monitors of the patients in the CCU and those in other areas of the hospital being monitored by remote cardiac telemetry.
Responsible for interpretation/recognition of basic cardiac rhythms, with nurse supervision.
Notifies the nurse of alarms generated at the central station.
Answers incoming telephone calls.
Takes messages, obtains information, provides information as appropriate regarding patient status/condition, and routes calls or messages to appropriate person or department.
Maintains CCU log of admissions, dismissals, and transfers.
Maintains contact with ancillary departments to request services, obtains test results if needed, and notifies appropriate staff of results.
Schedules patients for services as requested by provider or nurse.
Greets patient families/visitors.
Provides an atmosphere reflecting courtesy and concern for patient and family well-being.
Provides directions and information to patients, families, and visitors.
Maintains work environment in an orderly fashion.
Monitors information systems printer routinely throughout shift to ensure timely receipt and/or delivery of information.
Check nurse’s station workstation for “terminal mail” and responds appropriately.
Participates in unit staff meetings.
Performs other duties as required.
Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Health.
Conducts all activities in compliance with applicable laws, regulations, standards, and Johnson Memorial Health policies and procedures including Blood and Body Substance Precautions.