Monitor Tech Lead - OLGMC - full time

Ochsner Clinic Foundation•Lafayette, LA

5d•Onsite

About The Position

This job, under general supervision, leads operational functions related to staff development and training. Assists in the implementation of policies and procedures required for success and participates in initiatives to improve processes serving internal and external customers. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

High school diploma or equivalent.
6 months of experience as a Monitor Technician.
Basic Life Support (BLS) from the American Heart Association (Basic Life Support (BLS) is NOT REQUIRED for the following cost centers 1182009 Telemetry Monitor SOSH JH07 and 1182131 Esitter and Telesitter SOSH SC05)
EKG/Telemetry National Certification or must obtain EKG/Telemetry National Certification within 6 months from date of accession to Monitor Tech Lead role.
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally.
Working knowledge of medical terminology.
Strong interpersonal skills.

Nice To Haves

Team lead or supervisory experience.

Responsibilities

Oversees daily department activities, serves as point person for department in supervisor's absence and trains new employees.
Works closely with department management and team members to allocate resources daily among department.
Monitors and tracks time and attendance in accordance with department policies.
Resolves customer concerns and participates in initiatives to improve customer service.
Assists with inventory management.
Relieves monitor technicians for breaks.
Conducts department rounding to assist with real time escalations.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.