Lead MOHS Medical Assistant- Punta Gorda, FL.

Advanced Dermatology and Cosmetic Surgery•Punta Gorda, FL

2d•Onsite

About The Position

Reporting to the District Manager, the MOHS Medical Assistant Lead oversees the surgical clinical operations for assigned dermatology clinics in accordance with company policies, procedures, and federal and state laws and regulations. The person in this role provides leadership to MOHS Medical Assistants, focused generally on the surgical clinical functions of the offices and oversees other clinical support positions as assigned.

Requirements

High school diploma or GED required
Completion of Medical Assisting course required
Previous experience as a Medical Assistant, required
Previous experience in a Mohs dermatology clinic, required
Knowledge of ADCS policies, including quality assurance policies and applicable government regulations and standards
Knowledge of electronic health record access-level privileges and responsibilities
Ability to apply principles of aseptic technique and infection control
Ability to practice confidentiality and follow HIPAA regulations with patient information
Ability to practice professional ethics and use discretion concerning ADCS directives and proprietary information/trade secrets of the organization
Ability to recognize a problem and effectively problem-solve
Knowledge of medical terminology
Ability to manage time efficiently, prioritize, multi-task, and adapt to change
Ability to maintain high level of accuracy in all documentation and in the performance of all job duties
Ability to perform the essential job duties within the scope of education and training
Skilled in typing/keyboarding; skilled in using computers
Demonstrated leadership ability to develop an efficient and customer-focused team to facilitate a smooth workflow in the clinic
Demonstrated skill in ensuring that work of all support staff team members is completed in an accurate and timely manner with particular attention given to details
Ability to work independently while promoting and maintaining a productive team working environment in a high demand and fast-paced workplace
Ability to read and interpret work-related documents
Ability to handle routine communications, reports, and correspondence
Ability to listen, speak, and interact effectively with all patients and co-workers, adapting communication for optimal understanding
Ability to clearly and concisely express ideas and concepts
Ability to practice professional telephone etiquette and techniques on all calls
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to understand and follow instructions, both written and verbal.
Strong problem identification and resolution skills
Ability to resolve complications involving several variables in sometimes stressful situations, in accordance with company policies and values.

Nice To Haves

Associate degree or higher preferred
Previous experience with electronic health records preferred
Previous management experience preferred

Responsibilities

Report to the MOHS Manager/District Manager for designated scope of offices as assigned
Oversee other MOHS Medical Assistants
Triage patients in order of priority and provide direction on the case order to ensure schedule is running efficiently and on time
Evaluate skills of clinical support staff for competency levels
Provide skills training and coaching to team members for individual development while ensuring clinic quality standards and customer service goals are met or exceeded
Provide input for performance evaluations and make recommendations for employment decisions
Oversees individual and team adherence to schedule, attendance, and timeliness in arriving to work
Communicate with staff either one-on-one or in groups as needed
Submit and balance inventory, maintaining supply levels as needed
Oversee day-to-day operations of clinic to ensure provider satisfaction while maintaining efficient production tracking
Create/maintain day-to-day schedules
Perform other duties or special projects as required or as assigned by Management
Ensure proper maintenance of tracking logs which will also include results received, communications with patients, and follow-up required
Coordinate and/or delegate outside referrals and home health care when required
Disclose information when required, using appropriate guidelines and following HIPAA regulations
Maintain drug samples, injectables, and medical supplies on hand, managing expiration dates
Attend/conduct staff meetings and complete mandatory in-service education/training
Ensure a clean clinical work environment, making sure all offices are cleaned and maintained organization upon leaving
Be proficient at assisting with Surgical Procedures, and perform 10 monthly - 5 layers and 5 closures signed off clinically by providers