Modern Workplace Engineer
About The Position
24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional talent across the organization. TEAM Services Group (“TEAM”) is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes. TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America. The Modern Workplace Engineer is a hands-on contributor supporting the implementation, operation, and modernization of TEAM’s workplace technology environment. This role works across Microsoft 365, Azure, endpoint management, and enterprise infrastructure to maintain reliable technology while supporting the Unified Tenant initiative and broader IT transformation efforts.
Requirements
- 3–7+ years of experience in IT engineering, infrastructure, or modern workplace environments
- Experience working with Microsoft 365 services including Intune, Exchange Online, Teams, and SharePoint
- Familiarity with Azure infrastructure and basic networking concepts
- Experience with endpoint management and device lifecycle operations
- Strong troubleshooting and problem-solving skills across enterprise IT platforms
- Ability to work in both operational support and project-based environments
- Strong communication and collaboration skills across technical and non-technical teams
Nice To Haves
- Experience with tenant migrations or large-scale IT transformations preferred
Responsibilities
- Configure, administer, and support Microsoft 365 services, including Intune, Exchange Online, Teams, SharePoint, and Defender.
- Manage endpoint provisioning, configuration, patching, compliance, and device lifecycle activities.
- Support Azure infrastructure, networking, identity integrations, and enterprise connectivity across corporate and remote environments.
- Support Unified Tenant migration activities, including discovery, application and integration mapping, migration planning, execution, and post-migration support.
- Troubleshoot and resolve issues across Microsoft 365, endpoint, infrastructure, and enterprise communications platforms.
- Partner with IT and Security teams to support platform security, reliability, and standardization across brands and environments.
- Maintain technical documentation and contribute to automation and process improvements that increase efficiency and scalability.
Benefits
- Company-sponsored medical, dental, and vision plan for employees and their dependents
- 401(k) participation after 3 months of continuous service
- wellness program
- learning development program
- life insurance
- long-term disability coverage
- charitable contribution matching
- volunteer time off
- employee assistance program
- accrued vacation time
- sick time
- 12 paid federal holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
