Model Busser/Food Runner, Altair

Area15•Las Vegas, NV

1d•Onsite

About The Position

AREA15 is an immersive entertainment and event destination that blends art and music in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion. The Model Busser/Food Runner, Altair is responsible for ensuring excellent guest service standards are met while staying in compliance with and enforcing all applicable SNHD requirements. The ideal candidate has experience in a fast-paced, high-energy environment and is passionate about providing polished, attentive service in a luxurious and upscale lounge setting. The Model Busser/Food Runner should have an extensive knowledge of health code, elevated customer service, and the importance of maintaining exceptional presentation standards. The Model Busser/Food Runner is responsible for supporting the bar and front-of-house team while helping create a seamless, refined, and memorable guest experience and upholding the highest of AREA15 and Altair’s standards at all times.

Requirements

Applicants must be 21 years of age or older
Proof of eligibility to work in the United States
Previous experience in food and beverage service, busing, or food running in an upscale hospitality setting.
Requires a minimum of 1-2 years’ experience in beverage services within a high-volume beverage venue.
Previous work experience as a Barback required.
Must have knowledge of beverages, glassware, and garnishes.
Must be able to push and lift up to 50lbs.
Ability to work from a standing position for extended periods of time.
Ability to perform reaching and stooping motions repeatedly.
Ability to understand, speak, read, and write the English language.
Computer skills in Microsoft applications. (Excel, Outlook, Word, etc.)
Availability for varied shifts, including evenings, weekends, and holidays.
Ability to work in an environment subject to varying levels of noise, crowds, flashing lights, and smoke.
Ability to work in all weather conditions including but not limited to extreme heat, sun exposure, wind, rain, extreme cold.

Nice To Haves

Comfortable working in a creative, entrepreneurial start-up environment, introducing new concepts and innovations.
Previous experience in an upscale restaurant, lounge, hotel, resort, or luxury hospitality environment preferred.
Valid work cards (Health, Alcohol Awareness and Non-Gaming)

Responsibilities

Clear, clean, and reset tables promptly to maintain Altair’s elevated presentation standards
Deliver food and beverage orders accurately and promptly from kitchen/bar to guest tables
Support FOH team members with table maintenance, restocking, and guest needs throughout service
Maintain cleanliness of dining and lounge areas, including floors, surfaces, and service stations
Communicate proactively with kitchen, bar, and floor staff to ensure smooth service flow
Assist with setup and breakdown of the venue for service and events
Pose for pictures, in uniform or designated (logo) apparel, for promotional activities.
Participate and dress up in costumes for events, movie showings, and/or themed parties.
Participate and appear in marketing, publicity, or media materials.
Assist with general service as assigned.
Inspect and maintain assigned area.
Support and maintain bartenders with a stocked bar or service well.
Adhere to company specific safety policies at all times.
Communicate food orders or changes to chef and staff throughout shift.
Consistently delivers exceptional service to every visitor while interacting in a professional manner maintaining dialogue with all visitors while upholding a warm, positive, and friendly persona always.
Set up the venue for full operation, ensure all supplies, product, and tools are fully ready for operations.
Must communicate effectively with all levels of employees and visitors.
Ability to stay organized, handle various projects at one time, follow up and make accurate decisions.
Use the equipment such as a bar cart or a hand pallet jack to lift and transport items, such as kegs, garbage, ice, and pallets that could weight up to 400 lbs. or more during the shift
Inspect and maintain assigned area, including taking count for inventory, restock necessary product and supplies.
Sort bottles and break down cardboard for recycling.
Maintain a clean and hygienic workstation in accordance with SNHD standards.
Provide an accurate inventory count of product prior and at the end of every shift.
Requires the ability to follow instructions and work within a team environment.
Initiate and maintain an upbeat environment on a consistent basis.
Flexibility to perform other job-related tasks also must complete other duties as deemed necessary by management.
Must be self-motivated and willing to learn.
Be a brand advocate by providing visitors with accurate information regarding our venues, menus, and pricing.
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention.
Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude.
Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
Ability to maintain composure and stay focused.
Ability to maintain a high level of integrity.
Demonstrate ART! (AREA15's service standards) in every guest interaction.
Adhere to department and company policies and procedures.
Work various shifts, including nights, weekends, and holidays.
Perform other work-related duties as assigned.